Article: Q247905
Product(s): Microsoft Home Multimedia Titles
Version(s): MACINTOSH:
Operating System(s):
Keyword(s): kbhw kbui kbimu kbHardware
Last Modified: 25-JUL-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Bookshelf 98 for Macintosh
-------------------------------------------------------------------------------
SYMPTOMS
========
When you click the Bookshelf icon on the menu bar to start Microsoft Bookshelf
98 for Macintosh, your computer may appear to stop responding (hang).
CAUSE
=====
This behavior can occur if you run Bookshelf 98 on a blue and white Apple Power
Macintosh G3.
NOTE: This issue does not occur when you run Bookshelf 98 on an Apple Power
Macintosh G4.
RESOLUTION
==========
To work around this issue, use one of the following methods to start Bookshelf
98.
Method 1
--------
Double-click the Bookshelf 98 program icon on your hard disk.
Method 2
--------
Make an alias of the Bookshelf 98 icon, drag it to the desktop, and then
double-click this Bookshelf 98 alias icon to start the program.
Method 3
--------
Click the Bookshelf 98 icon on the menu bar, and then wait until the Bookshelf 98
window is displayed. This process may take two to three minutes.
Additional query words: multi multi-media media mm bs98 freezes
======================================================================
Keywords : kbhw kbui kbimu kbHardware
Technology : kbHWMAC kbOSMAC kbHomeMMsearch kbBookshelfSearch kbBookShelf1998Mac
Version : MACINTOSH:
Issue type : kbprb
=============================================================================