Article: Q247908
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
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SYMPTOMS
========
When you turn on a computer running Microsoft Windows NT 4.0 Server Service Pack
4, you may receive the following STOP error at the blue screen that identifies
the Windows NT build:
STOP 0x0000001e (0xc0000005, 0x801a8a83, 0x00000000, 0x005c0069)
KMODE_EXCEPTION_NOT_HANDLED Address 801a8a83 has base at 80100000 -
ntoskrnl.exe
Using the Emergency Repair Disk does not fix the problem, and your attempts to
replace registry hives from a parallel installation do not succeed.
CAUSE
=====
This behavior can occur when the SOFTWARE hive of the registry is corrupted.
RESOLUTION
==========
To resolve this issue, restore the SOFTWARE registry hive from a current tape
backup.
Additional query words: blue screen crash fatal 0x01E
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Keywords :
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : winnt:4.0
Issue type : kbprb
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