Article: Q249798
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP6
Operating System(s):
Keyword(s): kbenv kberrmsg
Last Modified: 08-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0 SP6
- Microsoft Windows NT Workstation version 4.0 SP6
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SYMPTOMS
========
After you install Service Pack 6 (SP6) on Windows NT 4.0, IBM MQSeries
TCP/IP-type channels no longer start. The following error message is listed in
the Application log in Event Viewer:
Event ID: 9213
Source: MQSeries
Type: Error
Description:
A communications error for TCP/IP occurred.
An unexpected error occurred in communications.
The return code from the TCP/IP (setsockopt(SO_KEEPALIVE)) call was 10055
(X'2747'). Record these values and tell the systems administrator.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:
Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
This problem was first corrected in Windows NT 4.0 Service Pack 6a.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0 Service Pack 6.
MORE INFORMATION
================
For additional information, visit the following Microsoft Web site:
http://www.microsoft.com/ntserver/nts/downloads/recommended/sp6
Additional query words:
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Keywords : kbenv kberrmsg
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400search kbWinNTW400sp6
Version : winnt:4.0 SP6
Issue type : kbprb
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