Article: Q249971
Product(s): Microsoft SNA Server
Version(s): 4.0,4.0 SP1,4.0 SP2,4.0 SP3
Operating System(s):
Keyword(s): _IK sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix
Last Modified: 08-DEC-2000
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The information in this article applies to:
- Microsoft SNA Server, versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3
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SYMPTOMS
========
The SNA Server client for Microsoft Windows NT fails to find SNA Servers through
the OtherServers Registry parameter if the server names that are listed in the
entry have been configured to use a Fully Qualified Domain Name (FQDN).
CAUSE
=====
The SNA Server client for Windows NT truncates the Fully Qualified Domain Name
(FQDN) of the servers that are listed in the OtherServers registry parameter so
that only the first 15 characters are used.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:
Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft SNA Server versions
4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
Additional query words:
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Keywords : _IK sna4 kbsna400sp1 kbsna400sp2 kbsna400sp3 kbSNA400sp4fix kbSNA400PreSP4fix
Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ400SP3
Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3
Issue type : kbbug
Solution Type : kbfix
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