Article: Q250050
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s):
Last Modified: 10-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Workstation version 4.0
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SYMPTOMS
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When you start Microsoft Windows NT Workstation 4.0 on a computer where you use
a PS/2 type mouse, you may receive the following error:
Event ID 7026: Serial mouse failed to start
CAUSE
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This behavior can occur when you have a serial mouse driver installed but no
serial mouse attached.
RESOLUTION
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To resolve this behavior, disable the serial mouse driver in Control Panel,
under Devices.
Additional query words:
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Keywords :
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search
Version : winnt:4.0
Issue type : kbprb
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