Article: Q252367
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP5,4.0 SP6,4.0 SP6a
Operating System(s):
Keyword(s): kbenv kbsetup
Last Modified: 10-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0 SP5, 4.0 SP6, 4.0 SP6a
- Microsoft Windows NT Workstation versions 4.0 SP5, 4.0 SP6, 4.0 SP6a
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SYMPTOMS
========
If you run an unattended Setup of Microsoft Windows NT 4.0 Service Pack 5 (or
Service Pack 6) from a Remote Console client, Update.exe runs but it may not
actually update anything. In addition, a "Service Pack Setup Error" error
message is displayed in Task Manager. Because graphical user interface (GUI)
programs that are started from a Remote Console client run in an invisible
desktop, you cannot view the service pack window.
CAUSE
=====
This behavior occurs because the Remote Console server loads the client?s
registry hive (Ntuser.dat) and sets all environment variables except
%USERPROFILE%. The service pack update is unsuccessful if the %USERPROFILE%
variable does not exist.
WORKAROUND
==========
To work around this behavior, add the %USERPROFILE% environment variable before
you run an unattended service pack update.
NOTE: It does not matter if the variable points to the wrong folder. You can set
the path by typing the following commands and running the service pack Setup:
set userprofile=%systemroot%\profiles\default user
update.exe /u /q
MORE INFORMATION
================
Remote Console is included in the Microsoft Windows NT 4.0 Resource Kit. This
tool enables a client to start a remote shell running on the server. For more
information about Remote Console, refer to the Microsoft Windows NT 4.0 Resource
Kit tools documentation.
Additional query words: fail fails
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Keywords : kbenv kbsetup
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTSsearch kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400search kbWinNTW400sp6 kbWinNTW400SP6a
Version : winnt:4.0 SP5,4.0 SP6,4.0 SP6a
Issue type : kbprb
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