Article: Q252712
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s):
Keyword(s):
Last Modified: 22-JUN-2001
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The information in this article applies to:
- Microsoft Outlook Web Access, version 5.5
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you add an attachment to a new e-mail message by using Outlook Web Access
(OWA), the following error message may be displayed:
The page cannot be displayed
The following event is logged in the application event log on the Microsoft
Internet Information Service (IIS) OWA server:
Event ID: 2016
Source: MSExchangeWeb
Description: "End of the data reached while looking for token"
This problem may also occur when you try to open an e-mail attachment by using
Microsoft Internet Explorer 5.
CAUSE
=====
This problem may occur because the OWA virtual directory is configured with
Microsoft Windows NT Challenge\Response (NTLM) authentication only.
WORKAROUND
==========
To work around this problem, configure the OWA virtual directory to use
Anonymous authentication in addition to NTLM authentication.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Outlook Web Access
version 5.5.
Additional query words:
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Keywords :
Technology : kbOutlookSearch kbOWASearch kbOWA550
Version : WINDOWS:5.5
Issue type : kbbug
Solution Type : kbnofix
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