Article: Q253887
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s):
Keyword(s): exc55 kbWin2000PreSP1Fix kbWin2000sp1Fix
Last Modified: 08-NOV-2000
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you clone the user object associated with a Microsoft Exchange Server 5.5
mailbox into a domain, the user object is not upgraded. A duplicate object is
created in Active Directory instead of matching the user object to the
associated Microsoft Windows NT account.
This may happen when you set up a mirrored domain with Microsoft Windows 2000 and
then clone a user to copy the old Windows NT 4.0 accounts into your new Windows
2000 forest.
CAUSE
=====
In Exchange Server 5.5, mailboxes are linked to their Windows NT accounts by
means of the Security Identifier (SID). When reading the sidHistory from a
global catalogue, the ADC doesn't convert it to hexadecimal format so that it
can be compared with the associated Windows NT account.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, please see the following article in the Microsoft
Knowledge Base:
Q260910 How to Obtain the Latest Windows 2000 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article. This problem was first corrected in
Windows 2000 Service Pack 1.Microsoft has confirmed this to be a problem in
Microsoft Exchange Server version 5.5.
Additional query words: xmrp
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Keywords : exc55 kbWin2000PreSP1Fix kbWin2000sp1Fix
Component : ADC
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : :5.5
Issue type : kbbug
Solution Type : kbfix
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