Article: Q255213
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s):
Last Modified: 08-AUG-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Server version 4.0
-------------------------------------------------------------------------------
SYMPTOMS
========
When you use the HP4000 print drivers provided by Hewlett-Packard, the print
spooler and print queue may periodically stop responding (hang).
RESOLUTION
==========
To work around this behavior, use the Microsoft version of either the HP4si or
the HP5si print driver from the Microsoft Windows NT 4.0 CD-ROM, instead of the
HP4000 driver provided by Hewlett-Packard.
Additional query words:
======================================================================
Keywords :
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : winnt:4.0
Issue type : kbprb
=============================================================================