Article: Q256071
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2,1.2 SP4
Operating System(s):
Keyword(s): kbsms120 kbsms120bug
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server versions 1.2, 1.2 SP4
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SYMPTOMS
========
The Systems Management Server (SMS) Hardware Inventory agent does not detect
Pentium III processors. The Hardware Inventory agent also does not correctly
identify Pentium II processors that are of type "Family 6 model 6."
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are ordinarily incurred for support calls
may be canceled if a Microsoft Support Professional determines that a specific
update will resolve your problem. The usual support costs will apply to
additional support questions and issues that do not qualify for the specific
update in question.
The English version of this fix should have the following file attributes or
later:
Date Time Size File name Platform
----------------------------------------------------
05/02/2000 07:47am 4.19 KB Getcomp.exe Intel
05/02/2000 07:48am 276 KB Inv32cli.exe Intel
05/02/2000 07:49am 108 KB Invproc.dll Intel
05/02/2000 07:49am 288 KB Invwin32.exe Intel
03/21/2000 07:48am 14.5 KB Os2bios.exe Intel
05/02/2000 07:51am 845 KB Inv32cli.exe Alpha
05/02/2000 07:50am 222 KB Invproc.dll Alpha
05/02/2000 07:51am 861 KB Invwin32.exe Alpha
NOTE: Due to file dependencies, the most recent hotfix or feature that contains
the above files may also contain additional files.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.
MORE INFORMATION
================
To install the hotfix, follow these steps:
1. Stop the SMS Executive and the SMS Inventory Agent services on the site
server.
2. Rename the Invproc.dll file in the SMS\Site.srv\X86.bin folder to
Invproc.old.
3. Copy the new Invproc.dll file to the folder that is listed in step 2.
4. Replace the Invwin32.exe file in the
<SMS_root>\Site.srv\<Platform>.bin folder on the site server with
the version obtained from the hotfix.
5. Replace the Os2bios.exe, Inv32cli.exe, Invwin32.exe, and Getcomp.exe files in
the <SMS_root>\Site.srv\Maincfg.box\Client.src\X86.bin folder on the
site server with the versions obtained from the hotfix.
6. Replace the Inv32cli.exe and Invwin32.exe files in the
<SMS_root>\Site.srv\Maincfg.box\Client.src\Alpha.bin folder on the site
server with the versions obtained from the hotfix.
7. Restart the SMS Executive and SMS Inventory Agent services on the site
server. Maintenance Manager propagates the changed files to the logon
servers.
To update the clients, you can either manually run Upgrade.bat on each client, or
use the method described in the following Microsoft Knowledge Base article:
Q166771 SMS: How to Force Site-Wide Client Updates
Additional query words: prodsms
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Keywords : kbsms120 kbsms120bug
Technology : kbSMSSearch kbSMS120 kbSMS120SP4
Version : winnt:1.2,1.2 SP4
Issue type : kbbug
Solution Type : kbfix
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