Article: Q257332
Product(s): Internet Information Server
Version(s): winnt:5.0
Operating System(s):
Keyword(s): kbDSupport kbIIS kbiis500 kbiis500bug kbWin2000PreSP1Fix kbWin2000sp1Fix
Last Modified: 17-NOV-2000
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The information in this article applies to:
- Microsoft Internet Information Services version 5.0
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SYMPTOMS
========
If you send an HTTPS request to a Microsoft Internet Information Services (IIS)
version 5.0 server that requests a nonexistant IP:Port combination, IIS 5.0 may
experience an access violation in W3svc.dll.
CAUSE
=====
IIS 5.0 listens to every Internet Protocol (IP) the computer has associated with
it. For Secure Socket Layer (SSL) connections, a Web server cannot send back a
friendly error to the browser, because this error should be encrypted. Each
encryption requires a certificate that is located by using the IP:PORT look-up
in a hash-table stored on the server. In this case, the look-up fails, leading
to an access violation.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows 2000. For
additional information, click the following article number to view the article
in the Microsoft Knowledge Base:
Q260910 How to Obtain the Latest Windows 2000 Service Pack
STATUS
======
Microsoft has confirmed that this is a problem in Internet Information Server
5.0.
This problem was first corrected in Windows 2000 Service Pack 1.
Additional query words:
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Keywords : kbDSupport kbIIS kbiis500 kbiis500bug kbWin2000PreSP1Fix kbWin2000sp1Fix
Technology : kbiisSearch kbiis500
Version : winnt:5.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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