Article: Q257915
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kbdisplay kbenv kbimu
Last Modified: 25-JUN-2000
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The information in this article applies to:
- Microsoft Encarta 99 Research Organizer
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SYMPTOMS
========
When you type in Field 2 on a notecard in Microsoft Encarta Research Organizer
99, the text in the field may appear as asterisks.
CAUSE
=====
This behavior can occur if a newer version of the Riched32.dll file is installed
on your computer.
RESOLUTION
==========
To resolve this issue, upgrade to Encarta Encyclopedia 2000.
To work around this issue, extract a copy of the Riched32.dll file from the
Microsoft Windows CD-ROM or installation disks to the Windows\System folder on
your hard disk.
NOTE: When you install an older version of the Riched32.dll file, you may cause
problems with other programs that use the updated version of this file. If this
is the case, restore the newer version of the Riched32.dll file, or reinstall
the program that requires the newer version of the file.
The following table lists the location and the version number of the Riched32.dll
file for versions and installation medai of Microsoft Windows 95 and Microsoft
Windows 98.
Version Media Location File version
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Windows 95 DMF disks Win95_04.cab 4.0
(Disk 4)
Windows 95 Non-DMF disks Win95_06.cab 4.0
(Disk 6)
Windows 95 (retail) CD-ROM Win95_04.cab 4.0
Windows 95 OEM Service CD-ROM Win95_05.cab 4.00.834.839
Release 2 (OSR2)
Windows 98 CD-ROM Win98_37.cab 4.00.834.839
Windows 98 Second CD-ROM Win98_40.cab 4.00.834.839
Edition(SE)
NOTE: If you are prompted to overwrite an existing file, do so.
For additional information about how to extract files, click the article number
below to view the article in the Microsoft Knowledge Base:
Q129605 How to Extract Original Compressed Windows Files
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.
Additional query words: multi multi-media media mm ero ro organiser reserch
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Keywords : kbdisplay kbenv kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaResearchOrg99
Version : WINDOWS:
Issue type : kbprb
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