Article: Q262781
Product(s): The Microsoft Network
Version(s): WINDOWS:5.1
Operating System(s):
Keyword(s):
Last Modified: 25-MAY-2000
-------------------------------------------------------------------------------
The information in this article applies to:
- The Microsoft Network version 5.1
-------------------------------------------------------------------------------
SYMPTOMS
========
User is downloading MSN to sign up as a new MSN Internet Access member. MSN
download client sometimes freezes at the select payment plan screen.
RESOLUTION
==========
User should call Customer Service at 800-386-5550 and sign up for a membership
over the phone. He or she will be given a member ID, a password, and will be
instructed how to set up a dial up network account.
The new member can then go to http://free.msn.com/upgrade.asp and download MSN as
an existing member.
Additional query words: kbimu
======================================================================
Keywords :
Technology : kbMSNSearch kbMSN510
Version : WINDOWS:5.1
Issue type : kbbug
Solution Type : kbfix
=============================================================================