Article: Q270225
Product(s): Word 97 for Windows
Version(s):
Operating System(s):
Keyword(s): kbdta word8 word97
Last Modified: 09-MAR-2001
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The information in this article applies to:
- Microsoft Word 97 for Windows
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SYMPTOMS
========
When you start Microsoft Word, you receive the following error message:
Run-time error '5': Invalid Procedure Call or Argument.
CAUSE
=====
This error message may appear when the _stamps.dot template, which is provided
by Stamps.com, is located in your Office Startup folder.
The default location of the Office Startup folder is:
C:\Program Files\Microsoft Office\Office\Startup
RESOLUTION
==========
To resolve this problem, upgrade to version 2.2.2 or later of the Stamps.com
Internet Postage software.
WORKAROUND
==========
To work around this problem, delete or move the _stamps.dot template from your
Startup folder. To do this, follow these steps:
1. Quit Microsoft Word.
2. In Office Startup folder, click to select _stamps.dot.
3. Do one of the following:
- To delete _stamps.dot, click Delete on the Edit menu.
-or-
- To move _stamps.dot to a different folder, click Cut on the Edit menu.
Select the folder where you want to move _stamps.dot, and then click Paste
on the Edit menu.
4. Restart Microsoft Word.
MORE INFORMATION
================
The _stamps.dot template is installed by a third-party add-in that lets you use
Internet postage from Stamps.com in Microsoft Word. For more information, please
browse to the Stamps.com Web site at http://www.Stamps.com
(http://www.Stamps.com).
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words: runtime error 5 run time
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Keywords : kbdta word8 word97
Technology : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version : :
Issue type : kbprb
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