Q271073: XWEB: OWA Logon Page Does Not Display Graphics

Article: Q271073
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 22-JUN-2001

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The information in this article applies to:

- Microsoft Outlook Web Access, version 5.5 Service Packs 1, 2, 3 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you log on to Microsoft Outlook Web Access (OWA), graphics are not
displayed on the logon page; only text and background are displayed. When you
enter an e-mail alias, you receive the following error message:

  The page could not be found

CAUSE
=====

This issue occurs because the default document has been changed from Default.htm
to Logon.asp in the Internet Information Services (IIS) Manager.

RESOLUTION
==========

To resolve this issue, change the default document back to default.htm. To do
this:

1. In IIS Manager, right-click Exchange virtual root, and then click Properties.

2. Click the Documents tab, remove Logon.asp from the list, and then add
  Default.htm.

Additional query words:

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Keywords          :  
Technology        : kbOutlookSearch kbOWASearch kbOWA550SP1 kbOWA550SP2 kbOWA550SP3
Version           : :5.5
Issue type        : kbprb

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