Article: Q273787
Product(s): Microsoft Home Games
Version(s): 2.0
Operating System(s):
Keyword(s): kberrmsg kbhw kbimu kbHardware
Last Modified: 08-MAR-2002
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The information in this article applies to:
- Microsoft Midtown Madness 2, version 2.0
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SYMPTOMS
========
When you start Microsoft Midtown Madness 2, you may receive the following error
message:
YIKES!
Midtown Madness 2 was not properly shut down the last time you ran it. This
may have been caused by several factors, including abruptly turning off your
computer, or because the game itself stopped responding.
Try these suggestions to ensure that Midtown Madness 2 runs smoothly:
- Update your sound and 3D video card drivers to the latest ones available from
the card or chipset manufacturer's web site. Once you've updated your
drivers, run the Redetect Video utility (located in the folder where you
installed Midtown Madness 2), and then start Midtown Madness 2.
This list includes addresses for the most common video card manufacturer's Web
sites.
ASUS http://www.asus.com/
ATI http://www.atitech.com/
Creative Labs http://www.soundblaster.com/
Diamond Multimedia (includes S3) http://www.diamondmm.com/
Guillemot (includes Hercules) http://www.guillemot.com/
Intense3D http://www.intense3D.com/
Matrox http://www.matrox.com/
NEC PowerVR http://www.videologic.com/
Number Nine http://www.nine.com/
Nvidia http://www.Nvidia.com/
Rendition http://www.rendition.com/
3DFX (includes STB) http://www.3dfx.com/
3DLabs http://www.3dlabs.com/
Trident Microsystems http://www.tridentmicro.com/
VideoLogic http://www.videologic.com/
If your video card was pre-installed when you purchased your computer, you may
need to check with the computer manufacturer for new drivers. Below is a list
of popular computer manufacturer Web sites.
Acer http://www.acer.com/
Compaq http://www.compaq.com/
Dell http://www.dell.com/
Gateway http://www.gateway.com/
Hewlett-Packard http://www.hp.com/
IBM http://www.ibm.com/
Packard Bell http://www.packardbell.com/
Sony http://www.sony.com/
Toshiba http://www.toshiba.com/
- Try running the game in Software Only mode. To do so, start Midtown Madness
2, and then click the Options button in the upper-right corner of any game
screen. Click Graphics, and then, in the Renderer list, click Software only
(no 3D video card). When you're finished, click Done to confirm the change.
- If the game was previously running successfully on your computer before you
made changes to your audio or video drivers or to your Options settings,
backing out of those changes may fix the problem. For example, if you
encountered difficulties with the game after switching to a very high display
resolution, switching it back to a lower resolution may solve the problem.
(To change your resolution setting, start Midtown Madness 2, and then click
the Options button in the upper-right corner of any game screen. Click
Graphics, and then, in the Resolution list, click the resolution you want.
When you're finished, click Done to confirm the change.)
- If you continue to have problems starting Midtown Madness 2, run the Midtown
2 Safe Mode utility (located in the folder where you installed Midtown
Madness 2). This will allow you to start the game and make necessary changes
to Options settings.
For more information on troubleshooting and optimizing the performance of
Midtown Madness 2, see the following additional resources:
- Readme.rtf (located in the folder where you installed Midtown Madness 2).
This document includes detailed information on troubleshooting problems you
may encounter when running the game.
- The Midtown Madness 2 Help file. Click the "?" button in the upper-right
corner of any game screen), or open the Mm2help.hlp file (located in the
folder where you installed Midtown Madness 2).
CAUSE
=====
This behavior can occur for either of the following reasons:
- You shut down Midtown Madness 2 incorrectly.
- You start Midtown Madness 2 after the game stops responding (hangs).
RESOLUTION
==========
Upgrade Your Video Adapter
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Use the DirectX Diagnostic Tool to determine the amount of video memory installed
on your video adapter. To do this, follow these steps:
1. Click Start, and then click Run.
2. In the Open box, type the following line (including the quotation marks), and
then click OK:
"<drive>:\program files\directx\setup\dxdiag.exe"
where <drive> is the drive letter of the hard disk on which Microsoft
Windows is installed.
3. On the Display or Display 1 tab.
4. Note the amount of video memory on the Approx. Total Memory line under
Device, and then click Exit.
If less than 8 MB of video memory is installed on your video adapter, install
additional video memory on your video adapter, or install a video adapter with
more video memory.
For additional information, click the article number below to view the article in
the Microsoft Knowledge Base:
Q273786 Midtown Madness 2: Minimum System Requirements
If the issue continues to occur, proceed to the next method.
Update Video Adapter
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To upgrade your video adapter contact the manufacturer of the adapter. For
information about how to contact , click the appropriate article number below to
view the article in the Microsoft Knowledge Base:
Q65416 Hardware and Software Third-Party Vendor Contact List, A-K
Q60781 Hardware and Software Third-Party Vendor Contact List, L-P
Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
If the issue continues to occur, proceed to the next method.
Install the Latest Version of Microsoft DirectX (include this after upgrading video card drivers)
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Download and install the latest version of DirectX from the following Microsoft
Web site:
http://www.microsoft.com/directx/homeuser/downloads/default.asp
For additional information about how to obtain and install the latest version of
DirectX, click the article number below to view the article in the Microsoft
Knowledge Base:
Q179113 How to Download and Install DirectX
If the issue continues to occur, proceed to the next method.
Use the Midtown Madness 2 Troubleshooting Shortcuts to Start the Game
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1. Double-click the Redetect Video icon.
If the issue continues to occur, proceed to the next step.
2. Double-click the Midtown 2 Safe Mode icon.
For additional information about how to use the Midtown Madness 2 troubleshooting
shortcuts, click the article number below to view the article in the Microsoft
Knowledge Base:
Q231828 Midtown 1.0/2.0: Description of the Troubleshooting Shortcuts
Additional query words: 2.00 msgame mm2 midmad t-shoot ts
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Keywords : kberrmsg kbhw kbimu kbHardware
Technology : kbHomeProdSearch kbGamesSearch kbMidtownMadSearch kbMidtownMadness2
Version : :2.0
Issue type : kbprb
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