Article: Q273825
Product(s): Microsoft Systems Management Server
Version(s): 2.0,2.0 SP1,2.0 SP2,2.0 SP3
Operating System(s):
Keyword(s): kbsms200bug kbsms200preSP3
Last Modified: 26-MAY-2001
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The information in this article applies to:
- Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3
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SYMPTOMS
========
With Systems Management Server 2.0 (SMS), when remote controlling a workstation,
an access violation (Drwatson.exe) may occur, which is caused by Remote.exe, and
you may receive an error message similar to this one:
An application error has occurred and an application error log is generated.
Remote.exe
Exception: Access Violation (0xc0000005), Address: <Mem Address>
CAUSE
=====
This problem can occur when you try to open SMS Help from the Quick Viewer
window of the Remote Control session.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words:
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Keywords : kbsms200bug kbsms200preSP3
Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3
Version : :2.0,2.0 SP1,2.0 SP2,2.0 SP3
Issue type : kbbug
Solution Type : kbnofix
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