Article: Q275448
Product(s): Microsoft Home Multimedia Titles
Version(s):
Operating System(s):
Keyword(s): kbenv kberrmsg kbimu
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Encarta Africana, Third Edition
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
- Microsoft Encarta Encyclopedia Standard 2001 for Windows
- Microsoft Encarta Interactive World Atlas 2001
- Microsoft Encarta Reference Suite 2001
- Microsoft Encarta World English Dictionary 2001
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SYMPTOMS
========
When you attempt to install one of the programs listed at the beginning of this
article, you may receive the following error message
GLJ<####> has caused an invalid page fault in module Swonce.dll.
where <####> is a number.
NOTE: You may also receive this error message when you attempt to install
Macromedia Shockwave.
CAUSE
=====
This behavior can occur if the system date on your computer is set to a date
earlier than 1980 or if the computer date is set to several years into the
future.
RESOLUTION
==========
To resolve this issue, set the system date on your computer to the current date.
To do this:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Date/Time.
3. Click the Date & Time tab.
4. Under Date, click the current day, month, and year.
5. Click OK.
6. Close Control Panel.
STATUS
======
Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article.
Additional query words: multi multi-media media mm ee2001 ers2001 ea3 eiwa ewed gpf ipf
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Keywords : kbenv kberrmsg kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaAfricana300 kbEncartaReference2001 kbEncartaWorldAtlas2001 kbEncartaWorldEngDict2001
Version : :
Issue type : kbprb
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