Article: Q279411
Product(s): Microsoft Home Multimedia Titles
Version(s):
Operating System(s):
Keyword(s): kberrmsg kbsetup kbimu
Last Modified: 26-MAY-2001
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The information in this article applies to:
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
- Microsoft Encarta Encyclopedia Standard 2001 for Windows
- Microsoft Encarta Reference Suite 2001
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SYMPTOMS
========
When you install Microsoft Encarta Encyclopedia 2001, you may receive the
following error message:
Enc2001 caused an invalid page fault in module Mfc42.dll.
CAUSE
=====
This behavior can occur if one or more of the files that comprise the Microsoft
Foundation Classes are missing, damaged, or an incorrect version.
RESOLUTION
==========
To resolve this issue, download and install the Windows Libraries Update:
1. Visit the following Microsoft Web site:
http://www.microsoft.com/downloads/search.asp
2. Next to "Search using", click Keyword Search.
3. In the Keywords box, type "libraries update" (without the quotation marks).
4. In the Operating System box, click the appropriate operating system, and then
click Find It!
5. Click the link that is returned, and then follow the instructions on the
screen to install the Microsoft Libraries Update.
MORE INFORMATION
================
If you receive the following error message when you attempt to start Encarta
Encyclopedia 2001
Enc2001 caused an invalid page fault in module Msvcrt.dll.
click the article number below to view the article in the Microsoft Knowledge
Base:
Q192123 Err Msg: <Program> Caused an Invalid Page Fault in Module
Msvcrt.dll
REFERENCES
==========
For additional information about the Microsoft Libraries Update, click the
article number below to view the article in the Microsoft Knowledge Base:
Q197298 INFO: Microsoft Libraries Update: What, Where, Why
Additional query words: multi multi-media media mm ee2001 ers2001 gpf ipf mfc42 dll
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Keywords : kberrmsg kbsetup kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaReference2001
Version : :
Issue type : kbprb
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