Article: Q281874
Product(s): Microsoft Home Multimedia Titles
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 07-MAY-2002
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The information in this article applies to:
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
- Microsoft Encarta Encyclopedia Standard 2001 for Windows
- Microsoft Encarta Interactive World Atlas 2001
- Microsoft Encarta Reference Suite 2001
- Microsoft Encarta World English Dictionary 2001
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SYMPTOMS
========
When you attempt to start one of the programs listed at the beginning of this
article, you may receive any of the following error messages:
Enc2001.exe unable to locate dll the dynamic link library Mvcl53n.dll could
not be found in the specified path.
ENC2001.exe unable to locate dll the dynamic link library SHRL30.dll could
not be found in the specified path.
MSWORLD6.exe unable to locate dll the dynamic link library MAPOBJ81.dll could
not be found in the specified path.
You may also see one of the following error messages:
A required .dll file <filename> was not found.
where <filename> is the name of the .dll file not found.
-or-
A required dll file is missing.
CAUSE
=====
This occurs when files are not correctly registered.
RESOLUTION
==========
To resolve this issue, use the following methods in the order in which they are
presented.
Clean Boot Your Computer
------------------------
The following startup options are turned off (disabled) when you clean boot your
computer:
- System.ini entries
- Win.ini entries
- Static virtual device drivers (VxD files)
- Startup items
- Environment variables for MS-DOS emulation
To clean boot your computer, use the appropriate method for your version of
Microsoft Windows.
Microsoft Windows Millennium Edition (Me):
A clean boot loads Windows Me without starting any other programs that may
interfere with Encarta Setup.
1. Click Start, and then click Run.
2. In the Open box, type "msconfig" (without the quotation marks), and then
click OK.
3. On the General tab, click "Selective startup".
4. Click to clear all of the check boxes under "Selective startup".
5. On the Startup tab, click to select the StateMgr check box, and then click
OK.
6. When you are prompted to restart your computer, click Yes.
To restore the normal startup process for your computer:
1. Click Start, and then click Run.
2. In the Open box, type "msconfig" (without the quotation marks) and then click
OK.
3. On the General tab, click Normal startup and then click OK.
4. When you are prompted to restart your computer, click Yes.
Microsoft Windows 98:
A clean boot loads Windows 98 without starting any other programs that may
interfere with Encarta Setup.
1. Click Start, and then click Run.
2. In the Open box, type "msconfig" (without the quotation marks), and then
click OK.
3. On the General tab, click Selective Startup.
4. Click to clear the following check boxes:
Process Config.sys file
Process Autoexec.bat file
Process Winstart.bat file (if not unavailable or dimmed)
Load startup group items
5. On the Win.ini tab, click the plus sign (+) next to [Windows].
Click to clear the check boxes for the following lines:
Load=
Run=
6. Click OK. Click Yes to restart your computer.
To restore the normal startup process for your computer:
1. Click Start, and then click Run.
2. In the Open box, type "msconfig" (without the quotation marks), and then
click OK.
3. On the General tab, click "Normal startup", and then click OK.
4. When you are prompted to restart your computer, click Yes.
Microsoft Windows 95:
Windows 95 does not offer the same steps as Windows 98 or Windows Me for a clean
boot. To make sure that no other programs are running in the background, use the
"Close Program" feature:
1. Press CTRL+ALT+DELETE.
2. In the Close Program dialog box, click any program except Explorer or Systray
(which are components of Microsoft Windows), and then click End Task.
If you receive a message that states that the program is not responding, click
End Task again.
3. Repeat steps 1 and 2 to quit all programs except Explorer and Systray.
Copy Files to Encarta Product Folder
------------------------------------
1. Right-click Start, and then click Explore.
2. In the left pane, double-click Program Files.
3. Double-click Common Files.
4. Double-click Microsoft Shared.
5. Double-click Reference 2001.
6. In the right pane, press and hold down CTRL as you click to select the
following files:
Mapobj81.dll
Mvbk53n.dll
Mvcl53n.dll
Mvjk53n.dll
Mvmc53n.dll
Mvmg53n.dll
Mvps53n.dll
Mvtl53n.dll
Mvut53n.dll
Sfc10.ocx
Shrl30.dll
Shrpnl10.dll
7. When all of these files are selected, on the Edit menu, click Copy.
8. In the left pane, double-click the Microsoft Encarta folder. If this is not
found, double-click the Microsoft Reference folder, then double click the
Microsoft Encarta folder.
9. Double-click the folder named after your product.
NOTE: The folder name will vary slightly by product. Choose the folder name
that most closely matches your Encarta product.
10. On the Edit menu, click Paste.
11. Close Windows Explorer.
Additional query words: multi multi-media media mm Enc2001 exe Mvcl53n dll
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Keywords :
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaReference2001 kbEncartaWorldAtlas2001 kbEncartaWorldEngDict2001
Version : :
Issue type : kbprb
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