Article: Q302439
Product(s): The Microsoft Network
Version(s):
Operating System(s):
Keyword(s):
Last Modified: 20-JUN-2001
SYMPTOMS
========
While signed in to MSN Explorer 6.1, you double-click the MSN Messenger icon in
the system tray (the area of the screen by the clock) to open MSN Messenger. You
right-click a contact in the list who is offline, and then click Send Mail. A
new MSN Explorer window appears for composing the e-mail, but an "Action
Cancelled" error message may appear.
CAUSE
=====
This is a known issue that will be corrected in a future release of MSN
Explorer.
RESOLUTION
==========
To send a message to the contact
1. Open the MSN Explorer window and click the E-mail icon at the top.
2. Do one of the following:
- Click the Write E-mail tab, and then type the e-mail address of the
contact.
- If the contact is in the Address Book, and you have selected the option to
display this list, click the Write E-mail tab at the top, and then select
the contact from the list to the right of the To: box.
- Click the Address Book tab, and then select the appropriate e-mail
address.
MORE INFORMATION
================
Additional query words: kbimu; MSN Explorer
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Keywords :
Technology : kbMSNSearch kbMSN610 kbMSNExplorer
Issue type : kbprb
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