Article: Q312443
Product(s): Microsoft Exchange
Version(s): 5.5
Operating System(s):
Keyword(s): kberrmsg
Last Modified: 11-JAN-2002
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
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On a computer that runs Exchange Server 5.5, the Internet Mail Service may stop,
and the following information may be recorded in the Application log:
3013 - The outbound message queue is corrupt. Both inbound and outbound
queues will be destroyed and rebuilt. This may cause some duplicate outbound
deliveries.
RESOLUTION
==========
To resolve this issue, rename the Queue.dat file in the Exchsrvr\Imcdata folder
to Queue.old, delete the Queue.dat file, and then manually restart the Internet
Mail Service.
MORE INFORMATION
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If the Internet Mail Service finishes delivering outbound messages before it
stops but has not deleted the messages from the Exchsrvr\Imcdata\Out folder, the
messages will be delivered a second time after the Internet Mail Service
restarts.
Additional query words:
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Keywords : kberrmsg
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : :5.5
Issue type : kbprb
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