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Document ID: RMIE-3K7GXW

IBM PC - Windows 32 bit disk access errors

Applicable to: World-Wide

Symptom:
IBM PC 300 and 700 Series machines may post the following error messages while running Windows 3.X, while loading Windows, or after installing Windows 3.X or Windows for Workgroups if a hardfile larger than 528Mb is installed (Cylinders > 1024).
1. Driver Validation errors.
2.Compatibility Warnings when enabling 32 Bit Disk Access.
3. Driver failure loading Windows 3.X.
4. Driver failures within the Windows 3.X environment
5. Drivers fail to load after installing Windows for Workgroups

Problem Isolation Aids:
The Windows SYSTEM.INI files should contain the following statements IF the customer requires 32 Bit Disk Access:
device=INT13IBM.386
device=WDCTRLSP.386
32BitDiskAccess=on

Reinstalling Windows 3.X or installing Workgroups for Windows may overwrite or erase the files listed above. Verify that the files are present in the WINDOWS SYSTEM directory under the following names, file sizes and file dates:
INT13IBM.386 5371 Bytes 5-31-95
WDCTRLSP.386 13911 Bytes 5-31-95

Fix:
The drivers may also be downloaded by Double-Clicking here :-

Note:
Windows is a trademark of Microsoft Corp.

Keywords:
IBMPC PSY2 PSVP 6885
6875 D/T6885 D/T6571 D/T6573
D/T6581 D/T6583 D/T6575 D/T6585
D/T6576 D/T6586 D/T68XX D/T65XX
6571 6573 6581 6583
6575 6585 6576 6586
PSVPPROG PSY2PROG PSVPERR PSY2ERR
68XX 65XX

Search Keywords

Hint Category

DOS/Windows 3.x, Retain

Date Created

26-07-95

Last Updated

25-01-99

Revision Date

13-04-99

Brand

IBM PC

Product Family

PC 330, PC 350, PC 730, PC 750

Machine Type

6571, 6573, 6575, 6576, 6581, 6583, 6585, 6586, 6875, 6876, 6885, 6886

Model

Various

TypeModel

Retain Tip (if applicable)

H13275

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