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Document ID: MCGN-3TZNCB |
Netfinity3500 - IntraNetWare fails install with 7870 driver on 7895 controller
Applicable to: World-Wide
SYMPTOM:
After selecting the AIC7870.dsk driver during a NetWare 4.11 installation, the following screen prompts for a slot number parameter for the AIC7870.dsk driver and will not allow the install to be continued unless a slot number parameter is input. The resulting attempt to load the AIC7870.dsk driver using ANY slot number parameter results in a failure of the driver to load.
PROBLEM ISOLATION AIDS:
- The system is any model IBM Netfinity server 3500 type 8644 properly configured with the primary hard drive supported by the on-board 7895 SCSI Controller.
- Novell IntraNetWare 4.11 is being installed.
Note:
The AIC7870.dsk driver version is not relevent to the issue.
FIX:
1. When prompted for the slot number parameter for the AIC7870.dsk driver during the NetWare 4.11 installation, press the CTRL-ESC Keys, and select the "System Console" screen.
2. Type the following at the server prompt IF installing without ServerGuide 4.0.1 or greater:
LOAD C:\NWSERVER\AIC7870.DSK
then press <enter>.
-------------------------------- OR ----------------------
Type the following at the server prompt IF installing with ServerGuide 4.0.1 or greater:
LOAD C:\AIC7870.DSK
then press <enter>.
NOTE: In either case, there will NOT be a slot number displayed when the driver loads.
3. Press the CTRL-ESC keys, select the "Install" screen.
4. Select "Continue Installation".
DETAIL:
The AIC7870 driver will not load and does not require a SLOT number when used with the 7895 SCSI Controller. Novell IntraNetWare will normally identify a slot number and not prompt for it when the driver is used with the 7870 or 7880 controller/adapter. By default, NetWare will not allow the installation to be continued due to missing a slot value that it was unable to detect for the 7895 controller, thus the prompt. Due to this and the fact that the driver will only load without a slot number when applied to the 7895 controller, the solution is to leave the installation, load the driver manually without a slot number, then return to the installation. With the driver already loaded, the installation program no longer prompts for a slot number and may be continued.
NetWare and IntraNetWare are trademarks of Novell Inc.
SAS KEYWORDS:
PSY2, D/T8644, UNCLASSIFIED, NOVELL, PSY2INSTALL, DRIVER, AIC7870, 7870, 7895, 3500, INTRANETWARE
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Search Keywords |
PSY2, D/T8644, UNCLASSIFIED, NOVELL, PSY2INSTALL, DRIVER, AIC7870, 7870, 7895, 3500, INTRANETWARE | |
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Hint Category |
Retain | |
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Date Created |
29-04-98 | |
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Last Updated |
30-04-98 | |
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Revision Date |
29-04-99 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 3500 | |
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Machine Type |
8644 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H163507 | |
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Reverse Doclinks |
Date last altered: A98/04/29, Owning B.U.: USA, |