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Service Hints & Tips

Document ID: DETR-43ENS5

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Aptiva - 2163/2164 Considerations - Cannot setup/cancel Mindspring with VoiceCenter open

Applicable to: World-Wide

Description:
Mindspring cannot be setup and then canceled when Voice Center is open.

Models affected:
2163 and 2164

How to duplicate:
Open Voice Center and then open Mindspring online services. Continue until it asks for user id/account. Then click CANCEL. The following error will appear: "_setup caused ipf in mfc42.d11 at 0177:5f40552fö" Close the error and the desktop will become trashed and you will not be able to do anything. Sometimes there will be an error "Voice Center critical error, an application error occurred. Restart Voice Center to continue"ö Now many of the on-line applications will have voice chat capabilities and will need Voice Center open.

Root cause:

Workaround:
The user must close Voice Center if they are setting up Mindspring.

Search Keywords

Hint Category

Communications Software, Considerations, Audio

Date Created

22-12-98

Last Updated

02-03-99

Revision Date

01-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2163, 2164

Model

all

TypeModel

Retain Tip (if applicable)

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