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Service Hints & Tips

Document ID: DETR-3TTFVC

Aptiva - 2138-E76 Two modems detected

Applicable to: Canada, United States

Symptom:
Customer sees two modems when initializing (Aptivizing) the system.

Solution:
1. Remove and reinstall the modem drivers. Click here for directions -
2. Remove the modem card.
3. Clean the modem contacts where the modem is connected to the computer bus with a pencil eraser.
4. Return the card to the computer.

Search Keywords

Hint Category

Modems

Date Created

23-04-98

Last Updated

09-03-99

Revision Date

09-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2138

Model

E76

TypeModel

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