Servers - DDD drives may not rebuild automatically to HSP

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Service Hints & Tips

Document ID: MCGN-3SEJPK

Servers - DDD drives may not rebuild automatically to HSP

Applicable to: World-Wide

SYMPTOM:

Viewing the RAID ARRAY from any RAID Administrator Utility indicates a hard drive is DDD (defunct) and another drive is HSP (Hot Spare). The HSP drive is not automatically rebuilding.

PROBLEM ISOLATION AIDS:

- The system is any PC Server / Netfinity server that supports and is properly configured with a ServeRAID Adapter FRU p/n06H9334 / 76H6875, ServeRAID II Adapter FRU p/n76H3587, or ServeRAID II Onboard Controller.

- Any supported operating system RAID Administration Utility, Netfinity RAID Administration Utility or Boot Diskette RAID Utility is used to view the array.

- The HSP drive is not automatically rebuilt, but CAN be rebuilt by manual selection.

FIX:

Update the ServeRAID / ServeRAID II Adapter / Controller to the following Firmware and BIOS levels (or higher):

ServeRAID Adapter FRU p/n06H9334 2.23s.6* 2.40.06*
(Opt. p/n70G8489)

ServeRAID Adapter FRU p/n76H6875 2.23s.6* 2.40.06*
(Opt. p/n70G8489)

ServeRAID II Adapter FRU p/n76H3587 2.40.21* 2.40.06*
(Opt. p/n76H3584)

ServeRAID Onboard Controller 2.40.14* 2.40.06*

* The Firmware/BIOS diskette 2.41 contains the BIOS flash 2.40.06 as well as the Firmware flashes.

NOTE: These Firmware and BIOS versions are to date at the time this document was released. Firmware and BIOS levels are subject to change over time. Always check for the latest BIOS and Firmware utility on the IBM Website URL:

http://www.us.pc.ibm.com/files.html

NOTE: Be sure that the latest version of the corresponding RAID utility diskette is used to ensure compatibility with the latest Firmware and BIOS on the corresponding Adapter/Controller.



 SAS KEYWORDS:

    PSY2               PSY2ADPT           D/T8640            D/T8642

    320                06H9334            76H6875            76H3587

    DDD                HSP                DEFUNCT            520

    720                SERVER             500                HOT SPARE

    RAID               320                D/T8639            D/T8650

    325                330                704                REBUILD FAILS

    HARDFILE           RAID BIOS          RAID FIRMWARE      UNCLASSIFIED

    HEALTH             D/T8651

Search Keywords

PSY2, PSY2ADPT, D/T8640, D/T8642, 320, 06H9334, 76H6875, 76H3587, DDD, HSP, DEFUNCT, 520, 720, SERVER, 500, HOT SPARE, RAID, 320, D/T8639, D/T8650, 325, 330, 704, REBUILD FAILS, HARDFILE, RAID BIOS, RAID FIRMWARE, UNCLASSIFIED, HEALTH, D/T8651

Hint Category

Retain

Date Created

09-03-98

Last Updated

29-04-98

Revision Date

24-04-99

Brand

IBM PC Server

Product Family

Netfinity 7000, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720

Machine Type

8651, 8640, 8639, 8641, 8650, 8642

Model

Various

TypeModel

Retain Tip (if applicable)

H161857

Reverse Doclinks
and Admin Purposes

Owning B.U.: USA, USA=A, EMA=N, AFE=A , Date last altered: (on native RETAIN) A98/03/09

	Search Keywords	PSY2, PSY2ADPT, D/T8640, D/T8642, 320, 06H9334, 76H6875, 76H3587, DDD, HSP, DEFUNCT, 520, 720, SERVER, 500, HOT SPARE, RAID, 320, D/T8639, D/T8650, 325, 330, 704, REBUILD FAILS, HARDFILE, RAID BIOS, RAID FIRMWARE, UNCLASSIFIED, HEALTH, D/T8651
	Hint Category	Retain
	Date Created	09-03-98
	Last Updated	29-04-98
	Revision Date	24-04-99
	Brand	IBM PC Server
	Product Family	Netfinity 7000, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720
	Machine Type	8651, 8640, 8639, 8641, 8650, 8642
	Model	Various
	TypeModel
	Retain Tip (if applicable)	H161857
	Reverse Doclinks and Admin Purposes	Owning B.U.: USA, USA=A, EMA=N, AFE=A , Date last altered: (on native RETAIN) A98/03/09