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Service Hints & Tips

Document ID: CPES-38WFD7

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6553 Monitors - 2401 POST error with DDC enabled

Applicable to: World-Wide


Symptom:

A 2401 POST error codes may be experienced on systems which have 6553-503 monitors attached.

Problen Isolation Aids:
Only 6553-503 monitors, in serial number range 2300001 to 2308886 are affected.

Fix:
A limited number of 6553-503 monitors have been distributed with a wrong DDC check sum code. This can result in a POST (Power-On System Test) error on systems that support DDC, if the DDC function is enabled in the system unit.

Temporary work-around:
The monitor and system will function normally if the DDC is disabled. This can be done in the Video Setup section of the BIOS (Basic Input-Output System).

Having disabled DDC, to ensure flicker free operation the following refresh rates should be entered in the Video Setup section of the BIOS:

- Set the monitor type to: Custom
- Set 640 by 480 to: 85Hz
- Set 800 by 600 to: 85Hz
- Set 1024 by 768 to: 75Hz
- Set 1280 by 1024 to: 60Hz

An engineering investigation is currently in progress. A permanent solution for the problem is being formulated. This tip will be updated when the final fix is available.


Search Keywords

Hint Category

Display/Monitor

Date Created

26-08-96

Last Updated

20-01-99

Revision Date

20-01-2000

Brand

IBM Monitors

Product Family

P Series (P50/P70/etc.)

Machine Type

6553

Model

503

TypeModel

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