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Product Information |
Document ID: MCGN-3ZFQRP |
Netfinity 7000 M10 - Diagnostic Programs
Applicable to: World-Wide
Source: Hardware Maintenance Manual
Diagnostic Programs
This section includes useful information about running the diagnostic programs. These programs are designed to test the IBM Netfinity 7000-M10. If you want to test a non-IBM product, refer to the information that comes with that product.
Notes
1. When you run the diagnostic programs, a single problem might cause several error messages. When this occurs, work to correct the cause of the first error message. After the cause of the first error message is corrected, the other error messages usually will not occur the next time you run the test.
2. You can also run the diagnostic programs remotely with the Advanced Remote Management Controller in conjunction with the Advanced System Management service capabilities of Netfinity Manager, a terminal program, or a web browser. Refer to the "Advanced Remote Management Reference" section of this Server Library for more information.
Running Diagnostic Programs: While you are running the diagnostic programs, pressing F1 displays help information. Pressing F1 from within a help screen provides a help index from which you can select different categories. Pressing Esc closes the Help window and returns to running the diagnostic programs.
Notes
1. To run the diagnostic programs, you must start the server with the highest level password.
That is, if you enter the power-on password and an administrator password is set, you cannot run the programs. You can only view the error messages in the Test Log.
You must enter the administrator password to run the diagnostic programs.
2. If the server stops during testing and you cannot continue, restart the server and try running the diagnostic programs again. If the system hangs while running memory tests, press the reset button 3 times waiting five seconds between each reset. This procedure tells BIOS to disable memory performance enhancements for a more accurate memory test. Press F2 to select diagnostics. An 062 error will occur on the third reset; exit Setup and the diagnostics will load.
Run the memory test again.
3. If the diagnostic tests do not find a problem but the problem persists during normal operations, go to "Undetermined Problems" on page 200.
4. You might have to install a wrap connector on your active parallel or serial port to obtain accurate test results for these ports. If you do not have a wrap connector, contact your IBM reseller or IBM marketing representative.
5. You might need a scratch diskette to obtain accurate test results when testing the diskette drive.
6. The keyboard and mouse (pointing device) tests assume that a keyboard and mouse are attached to the server.
To start the diagnostic programs:
1. Turn on the server and watch the screen.
If the server is turned on already, shut down your operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts you for it. Type in the appropriate password; then, press Enter.
The Diagnostic Programs screen appears.
3. Select either Extended or Basic from the top of the screen.
4. Select the test you want to run from the list that appears; then, follow the instructions on the screen.
When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.
Also, you can view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.
If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package.
Viewing the Test Log: If you are already running the diagnostic programs, continue with step 3 in this procedure.
To view the Test Log:
1. Turn on the server and watch the screen.
If the server is turned on already, shut down your operating system and restart the server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts you for it. Type in the appropriate password; then, press Enter.
The Diagnostic Programs screen appears.
3. Select Utility from the top of the screen.
4. Select View Test Log from the list that appears; then, follow instructions on the screen.
Note
The diagnostic test log will not contain results form previous diagnostic runs. The results can be saved to a disk.
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Document Category |
Diagnostics | |
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Date Created |
20-10-98 | |
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Last Updated |
18-01-99 | |
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Revision Date |
18-01-2000 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 7000 M10 | |
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Machine Type |
8680 | |
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Model |
all | |
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TypeModel |
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