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20.375 bytes |
Service Hints & Tips |
Document ID: DJON-3G64QU |
Aptiva - Aptiva Model 510 (2168-62P) Modems
Applicable to: United States
VOICE ANSWER PHONE HARDWARE FEATURES:
MODEM CARD: GVC VF-1114HV/R7
CHIP SET: ROCKWELL RCV144ACi
Data Pump: Rockwell RCV144DPi
Controller: Rockwell C39
Data mode:
V.32bis 14,400 Bits Per Second
V.32 9,600 Bits Per Second
V.22bis 2,400 Bits Per Second
V.22 1,200 Bits Per Second
V.23 assymetric; 75 Bits Per Second out, 1200 Bits Per Second back
V.21 300 Bits Per Second
Bell 212A 1200 Bits Per Second
Fax Modes:
Group III Fax, Class 1 and 2 command sets
V.17 14,400 and 12,000 Bits Per Second
V.29 9,600 and 7,200 Bits Per Second
V.27ter 4,800 and 2,400 Bits Per Second
V.21 ch 2
Rockwell Voice Modes:
Online Voice Command Mode
Voice Receive mode
Voice Transmit Mode
UART: 16550A
NVRAM:
Two user configurations.
Four 45 digit dialing strings.
Error Correction and Data Compression:
Error Detection and Correction V.42 and MNP 2-4
Data Compresson V.42bis and MNP5
MNP 10 Data Thoughput Enhancement
FaxWorks Voice 3.0 Feature List:
Send Features:
Send fax from Windows Application
Send fax at present time and date
Preview before sending
Append pages at send time
Include signature at send time
Mark up fax before sending
User-definable fax banners
Automatic cover sheets with:
Recipient name
Recipient company
Recipient voice number
Recipient fax number
Sender name
Sender fax number
Date
Time
Number of Pages
Note(s)
Send / Receive Log Features:
Combined Send / Receive Log features
One button access to a combined send/receive log
View all sent faxes in send log
Receiving and Viewing Faxes
Receive faxes in background
View read only faxes from receive log
View unread only faxes from receive log
Gray Scale Image Enhancement - Cleans image viewing, excellent for notebook us
Scale to screen view
Full Page view
Dual Page view
Thumbnail view
"Rotate Page (0, 90, 180, 270 degrees)"
Zoom from 1x to 48x
Phone Book Information Includes:
Receiver name
Company name
Fax Number
Voice Number
Notes
Search by company
Alphabetize names based on last name
Omit name suffixes when alphabetizing
Fax Editing and Drawing Tools:
Mini View faxes for fax collection, opening and deleting faxes
Thumbnail View Editing (WYSIWYG)
Mix pages from different Windows Applications
"Point, click, and drag pages:"
Insert pages
Delete pages
Swap pages
Type text on faxes
Bold Text
Italic text
Drawing Tools Include:
Line
Ellipse & circle
Rectangle & square
undo
Redo
Place imported images anywhere on page
Place image anywhere on page
Place signature anywhere on page
Place company logo anywhere on page
Use a mouse to accurately place elements
Installation:
Automatic modem detection
Automatic comm port detection
Automatic modem type detection
"Modem type, chip set identification"
Voice Features:
Automatic Inbound Call selection
1000 Voice mail mailboxes
1000 Fax mailboxes
1000 password protected messages for message retrieval
Professionally recorded voice prompts
Voice prompting for system navigation
User definable greetings
User recordable greetings for each mailbox
User recordable voice greetings for fax options (e.g., FaxBack options)
User recordable voice greetings for voice options
Remote Access (DTMF):
Remote retrieval of voice messages
Change greeting(s)
Enable or disable fax forwarding
Change fax forwarding number
Change toll saver options
Retrieve fax log
Retrieve number of voice and fax messages
Personal fax on demand
Change mailbox options
Leave outbound messages
Forward message(s) to other mailboxes
Fax On Demand:
10 public Fax On Demand documents (FaxBack Option)
10 private Fax On Demand documents for each system mailbox
1000 Password protected documents for Document Retrieval
Fax attachments to voice mail
Notification Options:
Separate Fax Forwarding for each mailbox
Fax notification of received faxes
Fax notification of received voice messages
Beeper notification of received faxes
Beeper notification of received voice messages
Beeper display of number of fax and voice messages received
Notification frequency-beeps only after a user definable number of received fax messages
Voice Message and Fax Log Display:
Displays number of new voice (unplayed) messages received for each mail box
Displays number of new fax (unviewed faxes) messages received for each mail bo
Voice Message and Fax Logs:
Integrated Voice message and Fax logs
Including:
New Messages
Old Messages
Scheduled Faxes
Concluded Faxes
New Faxes
Viewed Faxes
Print logs
Print faxes
Label specific voice messages for easy identification
Forward voice messages to other mailboxes
How can I turn my machine off but still have it answer the phone?
1) Enable Rapid Resume
2) Enable Wakeup On Ring
3) Start FaxWorks
4) Turn the machine off with the power switch on the front of the system unit. (Don't exit Windows or FaxWorks!)
What happens when the machine answers the phone now?
1) You hear the phone ring, as does the Aptiva
2) Aptiva turns itself on and starts resuming (Phone still ringing)
3) Rapid Resume is done and FaxWorks senses the phone is ringing.
Some software packages set the modem's ring count, and other software packages count the 'RING' message from the modem themselves. FaxWorks counts the 'RING' messages. So, if you have FaxWorks set up to answer after 3 rings, you will then have 3 rings after the resume before FaxWorks picks up the phone. (i.e., total # rings = # rings to complete resume +
# rings set up in software)
What if I want to answer the phone before FaxWorks is ready?
You may answer the phone at any time while it is ringing. FaxWorks will not pick up the phone after it has stopped ringing.
How do I know if an incoming call is voice or fax?
You cannot tell the difference.
There are some devices which use 'distinctive ring' (a telephone company service) to differentiate between Fax/Voice messages. They will ring the appropriate device (fax machine/voice phone). However, they do this by answering the phone (someone calling long distance gets charged) and they limit where you can place devices in your home. If you want full flexibility, a separate line is required.
I am having problems receiving a fax. What can I do?
There are a few changes that you can make to the FAXWORKS.INI file located in the C:\WINDOWS directory.
1) Open the file in the NOTEPAD and make the following changes:
[modem]
Fax Modem Type=Class1
Initialization String=AT&K4
Min Scan Line Time=1
Hardware Flow Control=0
Software Flow Control=1
2) Save the file and restart Faxworks. DO NOT re-run Modem Diagnostics once you have made these changes.
I have my old phone answering machine connected, but it never takes a call. What can I do?
You will have to choose whether you want your answering machine to answer or the Aptiva. Whichever one is set to
the smaller number of rings is the one which will pick up the phone.
My Aptiva will never answer the phone. What can I do?
Be sure that you do not subscribe to a telephone answering service or have the service provided through your phone
company. If the answering service picks up in a smaller number of rings than the Aptiva, it will always take the calls.
I have upgraded my machine to Windows '95. What do I need to make FaxWorks run properly?
To run FaxWorks Voice under Windows 95 you need to download FWV95-1.EXE and FWV95-2.EXE.
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Document Category |
Modems | |
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Date Created |
15-04-97 | |
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Last Updated |
08-12-98 | |
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Revision Date |
14-09-99 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2144, 2168 | |
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Model |
62P; 1R2; 66P; 67P; 86P; 0R8 | |
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TypeModel |
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Retain Tip (if applicable) |
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