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4.046 bytes |
Service Hints & Tips |
Document ID: GSMH-3DLH7X |
IBM ValuePoint - P60/D hangs with ATI drivers, Windows 3.1, and Token Ring
Applicable to: World-Wide
Symptom:
PS/ValuePoint 6384 P60/D systems may exhibit a system hang condition using the ATI MACH32 video device drivers, Windows 3.1, and a Token Ring adapter.
Problem Isolation Aids:
System diagnostics run without errors. The hang condition occurs after Windows 3.1 is loaded and several applications are started within the Windows environment. The Token Ring adapter and network drivers are loaded and functional.
The system hang condition does not occur if the Windows VGA or SVGA drivers are used instead of the ATI MACH32 video drivers.
Fix:
Important:
The "DOSDCATI" patch is customer installable.
To obtain a copy of the ATI MACH32 Video Device Driver Update Diskette, click here:- 
The following instructions are also contained in a "README" file on the diskette:
Instructions:
1. Copy DOSDCATI.EXE to the root directory.
COPY A:\DOSDCATI.EXE C:\
2. Add the following statement to the CONFIG.SYS before network communication
driver are loaded.
INSTALL=C:\DOSDCATI.EXE
3. Save the CONFIG.SYS file and reboot the system for the changes to take affect.
If system hangs continue after the installation of the patch, continue normal problem determination to isolate the failing application(s) or FRU.
Note:
Windows is a trademark of the Microsoft Corporation. ATI is a trademark of ATI Technologies, Inc.
SAS KEYWORDS:
VALUE POINT PS/VP PSVP P60D
PSVPOPER PSY2OPER PSVPPROG PSY2PROG
193 PSY2 189 199
PSVPCOMM PSY2COMM PENTIUM
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Search Keywords |
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Hint Category |
Adapter Cards, DOS/Windows 3.x, Lock-up/Hang, Retain, Video | |
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Date Created |
16-02-95 | |
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Last Updated |
25-01-99 | |
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Revision Date |
19-05-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6384 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H125679 | |
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Reverse Doclinks |