PC Server 520 - Error codes

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Service Hints & Tips

Document ID: DDSE-3U6MWA

PC Server 520 - Error codes

Applicable to: World-Wide

Symptom-to-FRU Index

Always start with - 'General Checkout (QAPlus/PRO)'.

The Symptom-to-FRU Index (QAPlus/PRO) Supplement lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU Index and the Symptom-to-FRU Index (QAPlus/PRO) in the PS/2 Hardware Maintenance Manual to help you decide which FRUs to have available when servicing the computer.

In the following error codes and model numbers,X can be any number or letter.

Where the model number is used to identify an error, XX used in place of the last 2 digits can be any number or letter.

Note:
For IBM devices not supported by the QAPlus/PRO diagnostics code, refer to the manual for that device.

Error Code/Symptom

FRU/Action

101, 102
(System and microprocessor error)

1. System Board

0103
(System Timer error)

1. System Board

106
(System and microprocessor error)

1. System Board

0110
(Parity Check 1 XXXX, run Setup)

1. Memory SIMM
2. System Board

111
(I/O channel check error)

1. Memory SIMM
2. System Board

114
(Adapter read-only memory error)

1. Run Diagnostics
2. Failing Adapter

0115
(Parity Check 1 XXXX, run Setup)

1. Memory SIMM
2. System Board

0120
(Previous boot incomplete, default configuration used)

1. Run Setup
2. Battery/CMOS Chip
3. System Board

0130
(Invalid NVRAM media type)

1. Battery/CMOS Chip 2. System Board

151
(Real time clock error)

1. Run Diagnostics
2. System Board

161
(Real time clock battery error)

1. Battery

0162 (Models EXX)
(Configuration error for slot XX, run Setup; then, run the EISA Configuration Utility)

1. Battery/CMOS Chip
2. System Board

162 (Type 8641 Models MXX)
(Configuration error)

1. Run Configuration/Setup

0163 (Models EXX)
(Real-Time Clock error)

1. Battery/CMOS Chip
2. System Board

163 (Type 8641 Models MXX)
(Time of day not set)

1. Run Configuration, set time and date

164
(Memory configuration changed)

1. Run Configuration

165
(Micro Channel adapter configuration changed)

1. Run Configuration, insert Reference diskette

0171
(System battery is dead)

1. Battery/CMOS Chip
2. System Board

0173
(System CMOS checksum bad)

1. Run Setup
2. Battery/CMOS Chip 3. System Board

0174
(Invalid ISA Configuration)

1. Run Setup
2. Look for configuration conflicts.
3. Battery/CMOS Chip

0175 (Models EXX)
(EISA Configuration Error, run the configuration utility)

1. Run Setup
2. Run EISA Configuration Utility
3. Battery/CMOS Chip
4. System Board

175 (Type 8641 Models MXX)
(Hardware error)

1. Run Diagnostics
2. System Board

176 (Computer cover or cable cover was removed without a key being used)

1. Run Configuration/Setup

177, 178
(Hardware error)

1. Run Diagnostics
2. System Board

184
(Power-on password corrupted)

1. Run Configuration/Setup

185
(Drive startup sequence information corrupted)

1. Run Configuration/Setup

186
(System board or security hardware error)

1. Run Configuration/Setup
2. System Board

189
(An attempt was made to access the computer with an invalid password)

1. Run Configuration, enter the administrator password

201
(Memory test error)

1. Memory SIMM
2. System Board

0214
(System RAM failed at offset XXXX)

1. Memory SIMM
2. System Board

0215
(Failing Bits XXXX)

1. Memory SIMM
2. System Board

0216
(Extended RAM failed at offset XXXX)

1. Memory SIMM
2. System Board

0221
(Shadow RAM failed at offset)

1. Memory SIMM
2. System Board

0254
(System board Cache error, Cache disabled)

1. System Board Cache
2. System Board

229
(Cache memory test error. Be sure the cache memory is enabled.)

1. Cache memory
2. System Board

0301
(Keyboard or keyboard controller error)

1. Keyboard
2. System Board

0302
(Keyboard locked)

1. Unlock the keyboard 2. Keyboard
3. System Board

0303
(Keyboard Error, stuck key)

1. Keyboard
2. System Board

604
(Diskette drive error)

1. Diskette Drive
2. Drive Cable
3. System Board

0610
(Incorrect drive A type)

1. Run Setup
2. Diskette Drive
3. System Board
4. Diskette Drive Cable

0612
(Incorrect drive B type)

1. Run Setup
2. Diskette Drive
3. System Board
4. Diskette Drive Cable

0632
(Diskette drive A error)

1. Run Setup
2. Diskette Drive
3. System Board
4. Diskette Drive Cable

0642
(Diskette drive B error)

1. Run Setup
2. Diskette Drive
3. System Board
4. Diskette Drive Cable

662
(Diskette drive configuration error)

1. Run Configuration/Setup

762
(Processor configuration error)

1. Run Configuration/Setup
2. Run Diagnostics

962
(Parallel port error)

1. Disconnect external cable on parallel port.
2. Internal Cable
3. System Board

1162 (System-board serial port 1 or 2 error)

1. Disconnect external cable on serial port. 2. Run Configuration

1300
(Operating system not found)

1. Run Setup with known good diskette
2. Fixed Disk Drive
3. Fixed Disk Adapter
4. Diskette Drive
5. System Board

1701
(Fixed Disk X failed)

1. Run Setup
2. Fixed Disk Drive
3. Fixed Disk Adapter
4. System Board

1702
(Fixed Disk Drive Controller failed)

1. Run Setup
2. Fixed Disk Adapter
3. Fixed Disk Drive
4. System Board

1801
(No room for PCI option ROM)

1. Run Reference Diskette
2. Failing Adapter
3. System Board

1802
(No more I/O space available for PCI adapter)

1. Run Reference Diskette
2. Failing Card
3. System Board

1803
(No more memory (above 1MB for PCI adapter)

1. Run Reference Diskette
2. Failing Card
3. System Board

1804
(No more memory (below 1MB for PCI adapter)

1. Run Reference Diskette
2. Failing Card
3. System Board

1805
(PCI option ROM checksum error)

1. Remove Failing PCI Card
2. System Board

1962
(No valid boot device found, be sure the drive you want to start from is the boot sequence)

1. Run Configuration/Setup
2. Run Diagnostics
3. Drive Cable
4. Hard Disk Drive
5. System Board

2401
(Monitor type does not match CMOS)

1. Run Setup and enter correct monitor type
2. Video Display
3. Video Adapter
4. System Board

2462
(Video controller error)

1. Display
2. System Board

000247100 (Type 8641) L2 processor cache was disabled, do the following
- Boot the system diagnostics.
- Run the processor tests.
- When asked if you want to turn on the processor cache, reply, "yes," and the error will be cleared.

1. N/A

I9990301
(Fixed boot sector error, no operating system installed)

1. Install operating system to hard disk drive.

8601, 8603
(Pointing Device Error)

1. Pointing Device
2. System Board

Search Keywords

Hint Category

Diagnostics, Hardware Maintenance Information

Date Created

16-08-96

Last Updated

13-11-98

Revision Date

05-11-99

Brand

IBM PC Server

Product Family

PC Server 520

Machine Type

8641

Model

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Error Code/Symptom	FRU/Action
101, 102 (System and microprocessor error)	1. System Board
0103 (System Timer error)	1. System Board
106 (System and microprocessor error)	1. System Board
0110 (Parity Check 1 XXXX, run Setup)	1. Memory SIMM 2. System Board
111 (I/O channel check error)	1. Memory SIMM 2. System Board
114 (Adapter read-only memory error)	1. Run Diagnostics 2. Failing Adapter
0115 (Parity Check 1 XXXX, run Setup)	1. Memory SIMM 2. System Board
0120 (Previous boot incomplete, default configuration used)	1. Run Setup 2. Battery/CMOS Chip 3. System Board
0130 (Invalid NVRAM media type)	1. Battery/CMOS Chip 2. System Board
151 (Real time clock error)	1. Run Diagnostics 2. System Board
161 (Real time clock battery error)	1. Battery
0162 (Models EXX) (Configuration error for slot XX, run Setup; then, run the EISA Configuration Utility)	1. Battery/CMOS Chip 2. System Board
162 (Type 8641 Models MXX) (Configuration error)	1. Run Configuration/Setup
0163 (Models EXX) (Real-Time Clock error)	1. Battery/CMOS Chip 2. System Board
163 (Type 8641 Models MXX) (Time of day not set)	1. Run Configuration, set time and date
164 (Memory configuration changed)	1. Run Configuration
165 (Micro Channel adapter configuration changed)	1. Run Configuration, insert Reference diskette
0171 (System battery is dead)	1. Battery/CMOS Chip 2. System Board
0173 (System CMOS checksum bad)	1. Run Setup 2. Battery/CMOS Chip 3. System Board
0174 (Invalid ISA Configuration)	1. Run Setup 2. Look for configuration conflicts. 3. Battery/CMOS Chip
0175 (Models EXX) (EISA Configuration Error, run the configuration utility)	1. Run Setup 2. Run EISA Configuration Utility 3. Battery/CMOS Chip 4. System Board
175 (Type 8641 Models MXX) (Hardware error)	1. Run Diagnostics 2. System Board
176 (Computer cover or cable cover was removed without a key being used)	1. Run Configuration/Setup
177, 178 (Hardware error)	1. Run Diagnostics 2. System Board
184 (Power-on password corrupted)	1. Run Configuration/Setup
185 (Drive startup sequence information corrupted)	1. Run Configuration/Setup
186 (System board or security hardware error)	1. Run Configuration/Setup 2. System Board
189 (An attempt was made to access the computer with an invalid password)	1. Run Configuration, enter the administrator password
201 (Memory test error)	1. Memory SIMM 2. System Board
0214 (System RAM failed at offset XXXX)	1. Memory SIMM 2. System Board
0215 (Failing Bits XXXX)	1. Memory SIMM 2. System Board
0216 (Extended RAM failed at offset XXXX)	1. Memory SIMM 2. System Board
0221 (Shadow RAM failed at offset)	1. Memory SIMM 2. System Board
0254 (System board Cache error, Cache disabled)	1. System Board Cache 2. System Board
229 (Cache memory test error. Be sure the cache memory is enabled.)	1. Cache memory 2. System Board
0301 (Keyboard or keyboard controller error)	1. Keyboard 2. System Board
0302 (Keyboard locked)	1. Unlock the keyboard 2. Keyboard 3. System Board
0303 (Keyboard Error, stuck key)	1. Keyboard 2. System Board
604 (Diskette drive error)	1. Diskette Drive 2. Drive Cable 3. System Board
0610 (Incorrect drive A type)	1. Run Setup 2. Diskette Drive 3. System Board 4. Diskette Drive Cable
0612 (Incorrect drive B type)	1. Run Setup 2. Diskette Drive 3. System Board 4. Diskette Drive Cable
0632 (Diskette drive A error)	1. Run Setup 2. Diskette Drive 3. System Board 4. Diskette Drive Cable
0642 (Diskette drive B error)	1. Run Setup 2. Diskette Drive 3. System Board 4. Diskette Drive Cable
662 (Diskette drive configuration error)	1. Run Configuration/Setup
762 (Processor configuration error)	1. Run Configuration/Setup 2. Run Diagnostics
962 (Parallel port error)	1. Disconnect external cable on parallel port. 2. Internal Cable 3. System Board
1162 (System-board serial port 1 or 2 error)	1. Disconnect external cable on serial port. 2. Run Configuration
1300 (Operating system not found)	1. Run Setup with known good diskette 2. Fixed Disk Drive 3. Fixed Disk Adapter 4. Diskette Drive 5. System Board
1701 (Fixed Disk X failed)	1. Run Setup 2. Fixed Disk Drive 3. Fixed Disk Adapter 4. System Board
1702 (Fixed Disk Drive Controller failed)	1. Run Setup 2. Fixed Disk Adapter 3. Fixed Disk Drive 4. System Board
1801 (No room for PCI option ROM)	1. Run Reference Diskette 2. Failing Adapter 3. System Board
1802 (No more I/O space available for PCI adapter)	1. Run Reference Diskette 2. Failing Card 3. System Board
1803 (No more memory (above 1MB for PCI adapter)	1. Run Reference Diskette 2. Failing Card 3. System Board
1804 (No more memory (below 1MB for PCI adapter)	1. Run Reference Diskette 2. Failing Card 3. System Board
1805 (PCI option ROM checksum error)	1. Remove Failing PCI Card 2. System Board
1962 (No valid boot device found, be sure the drive you want to start from is the boot sequence)	1. Run Configuration/Setup 2. Run Diagnostics 3. Drive Cable 4. Hard Disk Drive 5. System Board
2401 (Monitor type does not match CMOS)	1. Run Setup and enter correct monitor type 2. Video Display 3. Video Adapter 4. System Board
2462 (Video controller error)	1. Display 2. System Board
000247100 (Type 8641) L2 processor cache was disabled, do the following - Boot the system diagnostics. - Run the processor tests. - When asked if you want to turn on the processor cache, reply, "yes," and the error will be cleared.	1. N/A
I9990301 (Fixed boot sector error, no operating system installed)	1. Install operating system to hard disk drive.
8601, 8603 (Pointing Device Error)	1. Pointing Device 2. System Board

	Search Keywords
	Hint Category	Diagnostics, Hardware Maintenance Information
	Date Created	16-08-96
	Last Updated	13-11-98
	Revision Date	05-11-99
	Brand	IBM PC Server
	Product Family	PC Server 520
	Machine Type	8641
	Model
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes