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2.727 bytes |
Service Hints & Tips |
Document ID: GSMH-3ABDYP |
IBM PC730/PC750 - System hang entering "WIN" from DOS prompt
Applicable to: World-Wide
Symptom:
IBM PC 700 Series systems may exhibit a system hang condition when exiting from Windows to the DOS prompt and reentering Windows using the "WIN" command.
Problem Isolation Aids:
The system is using the Voyetra Audio drivers and the DPMS (DOS Protected Mode Services) driver shipped with Stacker 4.0, (which is bundled with PC DOS version 7.0).
An incompatibility exists between VGAME.386 (included with the Voyetra drivers) driver and DPMS (included with Stacker 4.0/ PC DOS 7.0) that prevents upper memory from being cleared when exiting from Windows.
Fix:
Remove the DPMS driver from the CONFIG.SYS file or delete the VGAME.386 driver (DEVICE=VGAME.386) statement from the "386ENH" section of the Windows SYSTEM.INI file.
-or-
The Voyetra Business Audio drivers may be deleted and replaced with the Crystal Business Audio drivers. Both the Crystal and Voyetra drivers ship with the preloaded DOS/Windows systems.
Note:
Windows is a trademark of the Microsoft Corporation
SAS KEYWORDS:
PSVP PSY2 D/T6875 IBMPC
D/T6876 D/T6886 PSY2ERR PSVPERR
HUNG LOCK UP PSVPPROG PSY2PROG
6885 6875 6886 6876
PC750 PC730 PC 730 PC 750
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Search Keywords |
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Hint Category |
DOS/Windows 3.x, Retain | |
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Date Created |
14-09-95 | |
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Last Updated |
25-01-99 | |
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Revision Date |
24-04-2000 | |
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Brand |
IBM PC | |
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Product Family |
PC 730, PC 750 | |
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Machine Type |
6875, 6876, 6885, 6886 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H13861 | |
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Reverse Doclinks |