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Document ID: GSMH-3A5J22

IBM ValuePoint - Fails to recognize COM3 or COM4

Applicable to: World-Wide

Symptom:
PS/ValuePoint 6382/S, 6384/D (except P-60), and 6387/T fail to recognize an internal modem or other serial communication adapter configured as COM3 or COM4.

Problem Isoaltion Aids:
The supported I/O addresses on the above systems for COM3 and COM4 are 3220 and 3228. Many serial communication adapters utilize 03E8 and 02E8 as COM3 and COM4. These are not supported I/O address and will require device drivers that are the responsibility of the adapter manufacturer.

Fix:
Contact the place of purchase of the adapter or the vendor's technical support for drivers to use I/O address 3220 or 3228.

A work around has been devised by carrying out the following:-
Serial port A on the system board is programmable as serial ports 1 through 8. The customer can configure his system for three COM ports by configuring the adapter as COM1 and the system board serial port A as COM3. Should the customer require four COM ports, he will require a serial adapter that can be configured for supported I/O addresses or direct driver software.

SAS KEYWORDS:
PSVP PSY2 PSY2BRD PSVPBRD
VALUE POINT PS/VP 6382 D/T6382
6384 6387 D/T6387 PSY2COMM
PSVPCOMM PSY2ADPT PSVPADPT OEM

Search Keywords

Hint Category

Communications, Retain

Date Created

02-10-95

Last Updated

19-05-98

Revision Date

29-04-2000

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6382, 6384, 6387

Model

various

TypeModel

Retain Tip (if applicable)

H127571

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