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Service Hints & Tips

Document ID: MIGR-47NNTQ

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Aptiva Support - 2139/2153 ViaVoice microphone setup fails on French systems

Applicable to: France

Description:
ViaVoice microphone setup fails on 2139/2153 French Aptiva models.

Root Cause:
When the ViaVoice Setup is launched it automatically mutes the microphone, causing it to fail the tests.

Workaround:
1. Start the microphone setup and proceed to the section asking you to record background noise.

2. Click on Start, Programs, Accessories, Entertainment and Volume Control.

3. Remove the Mute checkmark from the Microphone.

4. Proceed with the Microphone Setup in ViaVoice.


Search Keywords

Document Category

Software Installation/Configuration

Date Created

07-05-99

Last Updated

07-05-99

Revision Date

08-05-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2139, 2153

Model

E48; E49; E55; E57; E25; E35; E37; E45; E47; E68; E69; E28; E29; E18

TypeModel

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