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Service Hints & Tips

Document ID: MIGR-477KUJ

Clustering - ServeRAID with MSCS: Drive rebuild process can stop

Applicable to: World-Wide

Source: RETAIN tip H166358

Abstract:
ServeRAID with MSCS: Drive rebuild process can stop.

Symptom:
If a drive rebuild is in process and a different ServeRAID cluster disk resource on the same SCSI channel is moved/failed over, the rebuild process could stop.

Note: You will be able to tell if the rebuilt process has stopped by the lack of a rebuild progress window from within the Windows NT ServeRAID administrator utility.

Problem isolation aids:
The system is any IBM server certified for MSCS and ServeRAID II or 3H.

Note: Currently shipping configurations are listed at the following URL:
http://www.pc.ibm.com/us/compat/clustering/matrix.shtml

Listed below are the shipping and non-shipping systems certified for MSCS:

• PC Server 325 server, Type 8639, Models: Pxx, RB0, 1RY or 2RY.
• PC Server 330 server, Type 8640, Models: Pxx, 11Y, or 21Y.
• PC Server 704 server, Type 8650, any Model.
• Netfinity 3500 server, Type 8644, any Model.
• Netfinity 5000 server, Type 8659, any Model.
• Netfinity 5500-M10 server, Type 8661, any Model.
• Netfinity 5500 server, Type 8660, any Model.
• Netfinity 7000-M10 server, Type 8680, any Model.
• Netfinity 7000 server, Type 8651, any Model.

- The system is configured with one of the following ServeRAID options:

• a ServeRAID II Ultra SCSI Adapter, Option p/n76H3584
• a ServeRAID-3H Ultra2 SCSI Adapter, Option p/n01K7207

The system is configured with Microsoft Windows NT 4.0 Enterprise, with any level Service Pack applied.

Fix:
This problem will be fixed in a future ServeRAID II and 3H BIOS/Firmware release.

It will be available from the following URL: http://www.pc.ibm.com/searchfiles.html
Search on ServeRAID BIOS.

Note: version should be later than v3.11

Workaround:
Restart the rebuild process. From the Windows NT ServeRAID Administrator utility, click on the drive in the RBL state, choose rebuild, then choose OK.

Trademarks:
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States and/or other countries.

SAS keywords:
PSY2, NETFINITY, CLUSTER, UNCLASSIFIED, 5500-M20, D/T8662, 5500-M10, D/T8661, 5500, D/T8660, SERVERAID, 76H3584, 01K7207, 01K7364, FIRMWARE, BIOS

	Search Keywords
	Document Category	Retain
	Date Created	22-04-99
	Last Updated	06-05-99
	Revision Date	06-05-2000
	Brand	IBM PC Server
	Product Family	Netfinity 3500, Netfinity 5500, Netfinity 7000, PC Server 325, PC Server 330, PC Server 704, Netfinity 5000, Netfinity 7000 M10, Netfinity 5500 M10
	Machine Type	8644, 8660, 8639, 8640, 8650, 8651, 8659, 8680, 8661
	Model	All; 1RY; 2RY; 11Y; 21Y; RB0; PTW; PB0; PM0; PT0; PBW; PSW; PBS; PS0
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes