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Service Hints & Tips

Document ID: MCGN-46WL3B

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PC Server 325 / 330 - Planning for a rollout - Battery issues

Applicable to: World-Wide

Source: Retain tip H136301

Abstract:
PC Server 325/330: Planning for a rollout - Battery issues.

Symptoms:

• 161 error
• 162 error
• System will not retain date/time if wall power is removed.

Problem isolation aids:
The system is any of the following IBM servers:

• a PC Server 330, Type 8640, Models: PT0, PB0, PM0, 11Y or 21Y.
• a PC Server 325, Type 8639, Models: PT0, PTW, RB0, PB0, 1RY or 2RY.

The system has been in storage (5 months or more) and is scheduled to be put into production.

Fix:
IBM recommends that the CMOS battery voltage be tested.

If the CMOS battery voltage is less than 2.91 volts, replace the CMOS battery (FRU p/n33F8354).

Details:
Contact your appropriate geography's HelpCenter with the below information for new PC Server 325 / 330 roll outs:
(e.g., in the U.S., contact the IBM HelpCenter at 1-800-772-2227).

• Company Name.
• Number of systems being rolled out and the system serial numbers.
• Roll out schedule.
• Name, address and phone of the person the batteries should be shipped to.

Note: "Worldwide HelpCenter Phone List" is available at the following URL:
http://www.pc.ibm.com/support?page=YAST-3P2QYL

SAS keywords:
PSY2, PC SERVER, ROLLOUT, SERVICER ONLY, 330, D/T8640, 325, D/T8639, 161, 162, DATE, TIME, ERROR, PLANAR, BATTERY, 33F8354, CMOS, SETUP, PLANNING, 11511

	Search Keywords
	Document Category	Retain
	Date Created	13-04-99
	Last Updated	23-04-99
	Revision Date	23-04-2000
	Brand	IBM PC Server
	Product Family	PC Server 325, PC Server 330
	Machine Type	8639, 8640
	Model	All
	TypeModel
	Retain Tip (if applicable)	H136301
	Reverse Doclinks and Admin Purposes	Date last altered: A99/03/30