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Service Hints & Tips

Document ID: MCGN-46VQWZ

Netfinity 7000 - Diagnostics report false errors

Applicable to: World-Wide

Source: RETAIN tip H166164

Abstract: Netfinity 7000: Diagnostics report false errors

Symptom:
Netfinity 7000 reports errors while running diagnostics.

Problem isolation aids:

• The system is a Netfinity 7000 server, Type 8651, any model.
• The system's diagnostics fail.

Fix:
When running diagnostics on a Netfinity 7000, the first thing the user should do is choose "Configuration" from the main headings. Then choose "Self-configure test menu", this will allow the diagnostics to scan all devices in the system and list them for the user to accept. This will make sure that only tests are run which are relevant to the system configuration. Otherwise, the user may see false errors reported for various reasons due to the default diagnostic settings (e.g. Video Memory, Processor Cache Size, and Number of Processors, etc.).

Details:
Netfinity 7000 diagnostics have some default settings which will cause errors when running diagnostics if the system configuration is different than expected. When "Self-configure tests" is chosen, diagnostics will scan the system to detect all installed parts which will allow diagnostics to run the proper tests. If this is not done, then false errors may be reported by diagnostics.

SAS keywords:
PSY2, D/T8651, NETFINITY, UNCLASSIFIED, DIAGNOSTIC, ERROR, 7000

	Search Keywords
	Document Category	Diagnostics, Error Messages, Retain
	Date Created	12-04-99
	Last Updated	12-04-99
	Revision Date
	Brand	IBM PC Server
	Product Family	Netfinity 7000
	Machine Type	8651
	Model	all
	TypeModel
	Retain Tip (if applicable)	H166164
	Reverse Doclinks and Admin Purposes	Date last altered: A99/03/25