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Service Hints & Tips

Document ID: MCGN-3VAJVJ

Servers - Failover of drive resources may fail in cluster environment

Applicable to: World-Wide

SYMPTOM:
The following error message is displayed when running IPSHAHTO program on a node:
"Warning: CONFIG_SYNC with 0xA0 command FAILED on adapter#"

PROBLEM ISOLATION AIDS:
All of the following must be true for this tip to apply:

- The system* is any model PC Server Type 8639, 8640, OR Netfinity server Type 8651 that supports Microsoft Cluster Server.

- The system is configured with a IBM ServeRAID II SCSI Adapter FRU p/n76H3584 or Onboard ServeRAID II Controller that supports a Shared Cluster.

- The systems are running Microsoft Cluster Server version 1.0

- One or more HSP/SHS devices are defined on adapter pairs
----- OR ----
READY (RDY) devices are not part of any logical array configuration on an adapter pair in a cluster.

* For the latest listing of IBM PC Servers / Netfinity servers that support Microsoft Cluster Server, see the IBM ServerProven Compatability Matrix on the IBM Website at:
http://www.pc.ibm.com/compat/clustering/matrix.shtml

FIX:
Note: If all shared disk resources moved successfully when running IPSHAHTO program, it is safe to ignore the error message and no further action is required.

If shared disk resources fail to move when running IPSHAHTO program, then perform a low-level format on all HSP/SHS devices and RDY devices that are NOT part of any Logical Array configuration on an adapter pair in a cluster. Refer to the instructions (on Low-Level Formatting HSP / SHS drives) on page 75 in the "ServeRAID Adapter Installation and User's Guide" p/n4227022.

DETAIL:
Hot-Spare / Standby Hot-Spare (HSP / SHS) devices must be defined only on a Shared Channel, and HSP / SHS devices must be defined by the Adapter / Controller and NOT defined on Adapter Pairs.

See the "IBM Netfinity High Availability Cluster Solutions Installation and User's Guide" available on the IBM Website at the following URL:
http://www.pc.ibm.com/netfinity

- Select "Server Solutions"
- Select "Clustering"
- Select "Clustering Support and Downloadable files"
- Select "Service Publications"
- Select "Servers-IBM Netfinity High Availability Cluster Solutions Installation and User's Guide".
- Select the xxxx.pdf file to download.

Microsoft Cluster Server is a trademark of Microsoft Corp.

SAS KEYWORDS:
PSY2, UNCLASSIFIED, D/T8639, D/T8640, D/T8651, MCS, 1.0, CLUSTER, FAILOVER, MICROSOFT, CLUSTER, SERVER, PARTNER, NODE, H163837

Search Keywords

Hint Category

RAID, Retain, Microsoft Cluster Server

Date Created

09-06-98

Last Updated

24-02-99

Revision Date

23-02-2000

Brand

IBM PC Server

Product Family

Clustering, Netfinity 7000, PC Server 300, PC Server 310, PC Server 320, PC Server 325, PC Server 330, ServeRAID

Machine Type

Various, 8651, 8640, 8639

Model

TypeModel

Retain Tip (if applicable)

H163837

Reverse Doclinks
and Admin Purposes

Date last altered: A98/06/08, Owning B.U.: USA, USA=A, EMA=N, AFE=A