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Product Information

Document ID: MCGN-442KB7

Netfinity 5500 M10 - POST Error Codes

Applicable to: World-Wide

POST Error Codes
In the following error codes, X can be any number or letter.

Error Code/Symptom

FRU/Action

062
(Three consecutive boot failures using the default
configuration.)

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board

101, 102
(System and processor error)

1. System Board
2. Processor Board

106
(System and processor error)

1. System Board
2. Processor Board

111
(Channel check error)

1. Failing ISA Adapter
2. Memory DIMM
3. System Board

114
(Adapter read-only memory error)

1. Failing Adapter
2. Run Diagnostics

129
(Internal Cache error)

1. Processor
2. Optional Processor (if installed)
3. Processor Board

151
(Real time clock error)

1. Run Diagnostics
2. Battery/CMOS chip
3. System Board

161
(Real time clock battery error)

1. Run Configuration/Setup
2. Battery/CMOS chip
3. System Board

162
(Device Configuration Error)
Important
Be sure to load the default settings and any additional
desired settings; then, save the configuration.

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. Failing Device
4. System Board

163
(Real-Time Clock error)

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board

164
(Memory configuration changed, see "Memory Settings")

1. Run Configuration/Setup
2. DIMM
3. Processor Board

173
(System CMOS checksum bad)

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board

175
(Hardware error)

1. System Board
2. Processor Board

176
(Computer cover or cable cover was removed without
a key being used)

1. Run Configuration/Setup
2. System Board

177, 178
(Security hardware error)

1. Run Configuration/Setup
2. System Board

184
(Power-on password corrupted)

1. Run Configuration/Setup
2. System Board

185
(Drive startup sequence information corrupted)

1. Run Configuration/Setup
2. System Board

186

1. Run Configuration/Setup
2. System Board

187
(VPD serial number not set.)

1. Set serial number in Setup
2. System Board

188
(Bad EEPROM CRC #2)

1. Run Configuration/Setup
2. System Board

189
(An attempt was made to access the server
with invalid passwords)

1. Run Configuration/Setup, enter the
administrator password

201
(Memory test error, see "Memory Settings")

1. DIMM
2. Processor Board
3. System Board

229
(Cache error)

1. Processor
2. Optional Processor (if installed)
3. Processor Board

262
(DRAM parity configuration error)

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. System Board

289
(DIMM has been disabled the user or system, see
"Memory Settings")

1. Run Configuration/Setup, if disabled by user
2. Disabled DIMM, if not disabled by user.
3. Processor Board

301
(Keyboard or keyboard controller error)

1. Keyboard
2. System Board

303
(Keyboard controller error)

1. Keyboard
2. System Board

602
(Invalid diskette boot record)

1. Diskette
2. Cable
3. Diskette Drive

604
(Diskette drive error)

1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board

605
(Unlock failure)

1. Diskette Drive
2. Drive Cable
3. System Board

662
(Diskette drive configuration error)

1. Run Configuration/Setup and Diagnostics
2. Diskette Drive
3. Drive Cable
4. System Board

762
(Coprocessor configuration error)

1. Run Configuration/Setup
2. Battery/CMOS Chip
3. Processor

962
(Parallel port error)

1. Disconnect external cable on parallel port.
2. Run Configuration/Setup
3. System Board

11XX
(System-board serial port 1 or 2 error)

1. Disconnect external cable on serial port.
2. Run Configuration/Setup
3. System Board

1600
(The Service Processor is not functioning)
Do the following before replacing a FRU:
1. Ensure that a jumper is not installed on J51.
2. Remove the AC power to the system, wait 20 seconds;
then, re-connect the AC power. Wait 30 seconds; then,
power-on the system.

1. System Board
2. Processor Card

1601
(The system is able to communicate to the Service
Processor, but the Service Processor failed to respond
at the start of POST.)
Do the following before replacing a FRU:
1. Remove the AC power to the system, wait 20 seconds;
then, re-connect the AC power. Wait 30 seconds; then,
power-on the system.
2. Flash update the Service Processor.

1. System Board
2. Processor Card

1762
(Fixed Disk Configuration error)

1. Fixed Disk Cables
2. Run Configuration/Setup
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board

178X
(Fixed Disk error)

1. Fixed Disk Cables
2. Run Diagnostics
3. Fixed Disk Adapter
4. Fixed Disk Drive
5. System Board

1800
(No more hardware interrupt available for PCI adapter)

1. Run Configuration/Setup
2. Failing Adapter
3. System Board

1801
(No room for PCI option ROM)

1. Run Configuration/Setup
2. Failing Adapter
3. System Board

1802
(No more I/O space available for PCI adapter)

1. Run Configuration/Setup
2. Failing Adapter
3. System Board

1803
(No more memory (above 1MB for PCI adapter)

1. Run Configuration/Setup
2. Failing Adapter
3. System Board

1804
(No more memory (below 1MB for PCI adapter)

1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board

1805
(PCI option ROM checksum error)

1. Remove Failing PCI Card
2. System Board

1806
(PCI to PCI Bridge error)

1. Run Configuration/Setup
2. Move the failing adapter to slot 1 or 2
3. Failing Adapter
4. System Board

1807, 1808, 1810
(General PCI error)

1. Remove Failing PCI Card
2. System Board

1962
(Drive does not contain a valid boot sector)

1. Verify a bootable operating system is installed
2. Run Diagnostics
3. Hard Disk Drive Cable
4. System Board
5. Hard Disk Drive

2400
(Video controller test failure)

1. Video Adapter (if installed)
2. System Board

2462
(Video memory configuration error)

1. Video Adapter (if installed)
2. System Board

5962
(IDE CD-ROM configuration error)

1. Run Configuration/Setup
2. CD-ROM Drive
3. Battery/CMOS Chip

8603
(Pointing Device Error)

1. Pointing Device
2. System Board

8603
(Pointing Device Error)

1. Pointing Device
2. System Board

0001200
(Machine check architecture error)

1. Processor
2. Optional Processor
3. Processor Board

000120P0,
000120P1,000120P2,000120PF
(Processor cache error)

1. Failing Processor
2. Processor Board

00019501
(Processor 1 is not functioning)

1. VRM 1
2. Processor 1
3. Processor Board
4. System Board

00019502
(Processor 2 is not functioning)

1. VRM 2
2. Processor 2
3. Processor Board
4. System Board

01295085
(ECC checking hardware test error)

1. Processor Board
2. Processor

00019701
(Processor 1 failed BIST)

1. Processor 1
2. Processor Board
3. System Board

00019702
(Processor 2 failed BIST)

1. Processor 2
2. Processor Board
3. System Board

I9990301
(Fixed boot sector error, no operating system installed)

1. Run Configuration/Setup for correct startup
2. Verify operating system installed

I9990305
(Fixed boot sector error, no operating system installed)

1. Install operating system to hard disk drive.

I9990650
(AC power has been restored)

1. Check cable
2. Check for interruption of power supply
3. Power Cable



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Document Category

Diagnostics

Date Created

11-01-99

Last Updated

11-01-99

Revision Date

11-01-2000

Brand

IBM PC Server

Product Family

Netfinity 5500 M10

Machine Type

8661

Model

TypeModel

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