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Service Hints & Tips

Document ID: JBAR-3RDQBT

IBM PC300GL - PC Doctor misidentifies Pentium II processor

Applicable to: World-Wide

SYMPTOM:
When running PC Doctor for Windows, selecting the Intel Pentium information button returns one or more of the following, or similar messages:

"This feature requires that your system has an Intel Pentium CPU".
"Your CPU is either not made by Intel or it doesn't support MSR registers.."

PROBLEM ISOLATION AIDS:
This tip applies to the IBM PC300GL, Machine Types 6561/6591, preloaded with Windows95 and running PC Doctor for Windows version 2.0.123.

FIX:
If the user requires specific information on the Pentium II type processor installed in the system, use "PC Doctor for DOS." This diskette can be created from the preloaded Diskette Factory, or from the Diskette Factory utility on the RTC CDROM included with the system.

Windows and Windows95 are trademarks of Microsoft Corporation.
Pentium and Pentium II Are trademarks of INTEL Corporation.

SAS KEYWORDS:
PSY2 PSY2DIAG PSVP PSVPDIAG
D/T6561 D/T6591 6561 6591
81153 PCDOCTOR UNCLASSIFIED

Search Keywords

Hint Category

Diagnostics, Retain, Processors

Date Created

04-02-98

Last Updated

22-01-99

Revision Date

19-11-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6561, 6591

Model

all

TypeModel

Retain Tip (if applicable)

H162596

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