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Document ID: MCGN-43VPMB

Netfinity 5000 - Symptom-to-FRU Index, Beep Symptoms and No Beep Symptoms

Applicable to: World-Wide

Symptom-to-FRU Index

This index supports Netfinity 5000 - Type 8659 servers.

Notes
1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms.
2. For IBM devices not supported by index, refer to the manual for that device.
3. Always start with "General Checkout".


The Symptom-to-FRU lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU Index to help you decide which FRUs to have available when servicing the computer. The POST BIOS displaying POST error codes and messages on the screen.

Beep Symptoms
Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples.

Note
One beeps after successfully completing POST indicated the system is functioning properly.

Beeps

Description

1-2-3

- One beep
- A pause (or break)
- Two beeps
- A pause (or break)
- Three beeps

4

Four continuous beeps


Beep/Symptom

FRU/Action

1-1-2
(Processor register test failed)

1. Optional Processor (if installed)
2. Processor

1-1-3
(CMOS write/read test failed)

1. Battery
2. System Board

1-1-4
(BIOS ROM checksum failed)

1. DIMM
2. System Board

1-2-1
(Programmable Interval Timer failed)

1. System Board

1-2-2
(DMA initialization failed)

1. System Board

1-2-3
(DMA page register write/read failed)

1. System Board

1-2-4
RAM refresh verification failed

1. System Board

1-3-1
(1st 64K RAM test failed)

1. DIMM

1-3-2
(1st 64K RAM parity test failed)

1. DIMM
2. System Board

2-1-1
(Secondary DMA register failed)

1. System Board

2-1-2
(Primary DMA register failed)

1. System Board

2-1-3
(Primary interrupt mask register failed)

1. System Board

2-1-4
(Secondary interrupt mask register failed)

1. System Board

2-2-1
(Interrupt vector loading failed)

1. System Board

2-2-2
(Keyboard controller failed)

1. System Board

2-2-3
(CMOS power failure and checksum checks failed)

1. Battery
2. System Board

2-2-4
(CMOS configuration info validation failed)

1. Battery
2. System Board

2-3-1
(Screen initialization failed)

1. System Board

2-3-2
(Screen memory failed)

1. System Board

2-3-3
(Screen retrace failed)

1. System Board

2-3-4
(Search for video ROM failed)

1. System Board

2-4-1
(Video failed, screen believed operable)

1. System Board

3-1-1
(Timer tick interrupt failed)

1. System Board

3-1-2
(Interval timer channel 2 failed)

1. System Board

3-1-3
(RAM test failed above address 0FFFFH)

1. DIMM
2. System Board

3-1-4
(Time-Of-Day clock failed)

1. Battery
2. System Board

3-2-1
(Serial port failed)

1. System Board

3-2-2
(Parallel port failed)

1. System Board

3-2-3
(Math coprocessor failed)

1. Optional Processor (if installed)
2. Processor

3-2-4
(Failure comparing CMOS memory size against actual)

1. DIMM
2. Battery

3-3-1
(Memory size mismatch occurred)

1. DIMM
2. Battery

3-3-2
(Critical SMBUS error occurred)

1. Disconnect the server power cord from outlet, wait 30
seconds and retry.
2. Memory DIMMs

3-3-3
(No memory in system)

1. Install or reseat the memory modules
2. DIMMs
3. System Board

Two Short Beeps
(Information only, the configuration has changed)

1. Run Diagnostics
2. Run Configuration/Setup

Three Short Beeps

1. DIMM
2. System Board

One Continuous Beep

1. Processor
2. Optional Processor (if installed)
3. System Board

Repeating Short Beeps

1. Keyboard
2. System Board

One Long and One Short Beep

1. Video adapter (if present)
2. System Board

One Long and Two Short Beeps

1. Video adapter (if present)
2. System Board

Two Long and Two Short Beeps

1. Video adapter


No Beep Symptoms

No Beep Symptom

FRU/Action

No beep and the system operates correctly.

1. Speaker
2. System Board

No Beeps occur after successfully completing POST
(The Power-On Status is disabled.)

1. Run Configuration/Setup, set the Start Options
Power-On Status to enable.
2. Check speaker connection.
3. Speaker
4. System Board

No AC power
(Power supply AC LED is off)

1. Check the power cord
2. Power Supply (If two are installed, swap them
to determine if one is defective.)
3. Hot Swap Power AC Inlet Box

No beep and no video

1. See "Undetermined Problems".

No beep, fans running, and AC power LED blinking
(System held in reset)

1. If an optional VRM is installed and no optional processor,
remove the optional VRM.
2. If optional VRM failed, replace optional VRM.
3. If primary VRM failed, replace system board.
4. If system board failed, replace system board.

Search Keywords

Document Category

Diagnostics

Date Created

06-01-99

Last Updated

06-01-99

Revision Date

06-01-2000

Brand

IBM PC Server

Product Family

Netfinity 5000

Machine Type

8659

Model

ALL

TypeModel

Retain Tip (if applicable)

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