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Service Hints & Tips

Document ID: MCGN-3M7HG5

IBM PC300XL/IBM IntelliStation M Pro - Erratic mouse tip

Applicable to: World-Wide

Symptom:
After the system has entered Advanced Power Management (APM) mode and a key is pressed to wakeup the system, the mouse cursor becomes erratic or is locked up.

Problem isolation aids:
If the user is running DOS and Windows 3.x, or DOS and Windows for Workgroups in the IBM PC 300XL or IntelliStation M Pro (Machine types 6588 and 6888), this tip applies.

FIX:
Advanced Power Management (APM) mode must be disabled via the F1 Setup in the IBM PC 300XL and IntelliStation M Pro (Machine types 6588 and 6888) if either DOS and Windows 3.x, or DOS and Windows for Workgroups is used as the operating system.

SAS KEYWORDS:
PSY2 PSY2OPER PSY2MCD PSVP
PSVPOPER PSVPMCD D/T6588 D/T6888
WINDOWS3.X WFW 62363 PCDOS
UNCLASSIFIED

Search Keywords

APM, Windows, Mouse

Hint Category

DOS/Windows 3.x, Input Devices, Retain

Date Created

23-09-97

Last Updated

25-01-99

Revision Date

14-05-99

Brand

IBM IntelliStation, IBM PC

Product Family

M Pro, PC 300XL

Machine Type

6888, 6588

Model

ALL

TypeModel

Retain Tip (if applicable)

H161051

Reverse Doclinks
and Admin Purposes

Owning B.U.: USA, USA=A, EMA=A, AFE=A