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Service Hints & Tips

Document ID: YAST-3GFJKG

TP 755,760,765 - MSMail Remote Client fix

Applicable to: World-Wide

SYMPTOM:
When you attempt to use MicroSoft Mail Windows Remote Client v3.x on an IBM ThinkPad with the MWave modem installed, the installation will complete normally. When you attempt to connect to the post office to send/receive mail, the software will appear to hang with the message 'Initializing modem...'

CONFIGURATION:
This MSMail fix is for users of the ThinkPad 7xx with the DSP modem using MWave v2.0 or higher. It WILL NOT work if applied to other systems and users may experience problems with MicroSoft MSMail Remote. Following is a short study into apparent incompatibilities between MicroSoft Mail Windows Remote Client v3.x and the DSP MWave modem as shipped in the IBM ThinkPad 7xx series

RESOLUTION:
Apply the following fix to eliminate the problem: MWMSM28.EXE (self extracting) file:

- You can also obtain this from the IBM BBS at 1-919-517-0001 (enter country code when calling from outside the US.)

- The URL for the file is: ftp://ftp.infania.net/pccbbs
- Select: mobiles
- Select: mwmsm28.exe

1. Execute the above MWMSM28.EXE file and follow the instructions displayed on the terminal. This will create the following files:

- IBMMWAVE.SCR: Compiled MSMail modem file
- IBMMWAVE.MDM: Source file for the compiled MDM file. If necessary your system administrator can modify this file and recompile for you
- MWMSM28.TXT: Text version of this document
- README.TXT: Important information customers should be aware of.

2. Copy the IBMMWAVE.SCR file to c:\windows\msmail\msrmt\glb.

This script file contains the standard modem setup strings used by the External, Transmit and Listen programs. There are five procedures defined in this script file for setting up the modem and for connecting to a remote External machine.

The modem setup strings used here will be adequate for most people but there may be some changes required if you are dialing overseas and require a longer wait for Carrier Detect (S7 register) or if you wish to change the speaker volume. Note that if you used the -Innn option in version 1.0 or 2.0 you will have to modify the S7 register and recompile this script file.

The MWAVE.MDM file is the text version of the script file and is included for your Mail Administrator who will have the necessary script compiler required to create a usable IBMMWAVE.SCR file if changes are necessary. For more information regarding modem options consult your modem manual.

3. Edit the MSMAIL.INI file, located in the Windows subdirectory, and add the following line under the [sfsremote] section:

NOTE: the '0' is a zero.

EXCLUSIVE=0

NOTE: To establish communications with two modems, both modems must have the appropriate modem script installed. If you do not have a script, you should check the Microsoft MSWGA forum on CompuServe, library number 3.

NOTE: If you start heavy system usage applications such as PageMaker or CorelDraw during a communication session, you may experience loss of carrier. This is no different than any other communication application. At the worst, there is potential of corrupting the file resulting in data loss.

Search Keywords

Hint Category

Communications, Mwave

Date Created

24-04-97

Last Updated

18-03-98

Revision Date

12-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 765D

Machine Type

9545, 9546

Model

Various

TypeModel

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