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2.288 bytes |
Service Hints & Tips |
Document ID: GSMH-3DXGWV |
IBM PC730/PC750 - Mwave modem not detected by Closeup v6.0
Applicable to: World-Wide
Symptom:
IBM PC 700 Series 6877 and 6887 systems running Closeup Remote V6.0 from Norton Lambert, Windows 95, and an IBM MWAVE modem, may not detect the presence of the modem if it is configured for COM3.
Problem Isolation Aids:
With COM1 enabled and the MWAVE adapter using COM3, Closeup software reports a conflict between COM1 and COM3. Disabling COM1 prevents the Closeup software from detecting the MWAVE modem on COM3.
Fix:
1. Disable COM1 via the Setup Utility.
2. Open a DOS window in Windows 95.
3. Change to the CLOSEUP directory.
4. Enter this command: cremote comtest=off com3
This change should allow the Closeup software to recognize the MWAVE modem on COM3.
If failures persist, continue normal problem determination.
Note:
Windows 95 is a trademark of the Microsoft Corporation.
SAS KEYWORDS:
PSVP PSY2 IBMPC PSY2PROG
PSVPPROG PC 700 PC730 D/T6887
UNCLASSIFIED PSVPADPT PSY2ADPT PSVPCOMM
PSY2COMM PSVPOEM PSY2OEM 51127
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Search Keywords |
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Hint Category |
Retain, Mwave | |
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Date Created |
03-02-97 | |
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Last Updated |
11-05-98 | |
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Revision Date |
23-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 730, PC 750 | |
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Machine Type |
6877, 6887 | |
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Model |
various | |
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TypeModel |
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Retain Tip (if applicable) |
H136388 | |
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Reverse Doclinks |