TP 380Z - Keyboard or TrackPoint related symptoms

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Service Hints & Tips

Document ID: LWIK-3XNR4B

TP 380Z - Keyboard or TrackPoint related symptoms

Applicable to: World-Wide

The following information is intended for IBM Dealers and Authorized Servicers only. Customers attempting to follow any of the procedures below may void their warranty.

Keyboard or TrackPoint related symptoms

Symptom / Error

FRU / Action in Sequence

The keyboard (one or more keys) does not work

1. Reseat the keyboard cable on the DC/DC card
2. Keyboard
3. System board

The TrackPoint does not work

1. Reseat the keyboard cable on the DC/DC card
2. Go to "TrackPoint Checkout" on page 16 of the HMM
3. Keyboard
4. System board

The pointer moves automatically or does not work correctly

See "TrackPoint Checkout" on page 16 of the HMM

Search Keywords

Hint Category

Hardware Maintenance Information

Date Created

24-08-98

Last Updated

19-01-99

Revision Date

19-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 380Z

Machine Type

2635, 2636

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Symptom / Error	FRU / Action in Sequence
The keyboard (one or more keys) does not work	1. Reseat the keyboard cable on the DC/DC card 2. Keyboard 3. System board
The TrackPoint does not work	1. Reseat the keyboard cable on the DC/DC card 2. Go to "TrackPoint Checkout" on page 16 of the HMM 3. Keyboard 4. System board
The pointer moves automatically or does not work correctly	See "TrackPoint Checkout" on page 16 of the HMM

	Search Keywords
	Hint Category	Hardware Maintenance Information
	Date Created	24-08-98
	Last Updated	19-01-99
	Revision Date	19-01-2000
	Brand	IBM ThinkPad
	Product Family	ThinkPad 380Z
	Machine Type	2635, 2636
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes