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Service Hints & Tips

Document ID: MMER-42ERFM

IBM PC300GL (Type 6267, 6277, 6287) - Unknown device(s) detected after Welcome Center installs

Applicable to: World-Wide

Symptom:
After installing all applications via the IBM Welcome Center and restarting the system, Windows 95/98 detects unknown devices.

Problem isolation aids:
This tip applies to IBM PC300GL Series 6267/77/87 systems preloaded with Windows 98 or reinstalled with Windows 95.

Fix:
If "Unknown Devices" are detected after installing all applications via the IBM Welcome Center, remove the devices in Windows Device Manager and restart the system.

The "Unknown Devices" should not reappear after restarting the operating system.

Windows 95 and Windows 98 are trademarks of Microsoft Corporation.

SAS KEYWORDS:
PSY2 PSY2ERR CDT CDTERR
D/T6267 D/T6277 D/T6287 6267
6277 6287 UNCLASSIFIED CMVC104269

Search Keywords

Hint Category

Retain, Software Installation/Configuration

Date Created

20-11-98

Last Updated

30-12-98

Revision Date

30-12-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6267, 6277, 6287

Model

All

TypeModel

Retain Tip (if applicable)

H165282

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