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2.433 bytes |
Service Hints & Tips |
Document ID: DETR-43XJTQ |
Aptiva - 2136 Diagnostics - Mouse
Applicable to: World-Wide
Note: A sticking keybutton can cause the mouse to operate incorrectly. If you suspect this, go to "Keyboard" 
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001 - START
- Make sure the mouse ball turns freely.
- Make sure the mouse plug connects properly.
002 --
Power-off the system unit.
- Insert the Mouse Driver and Diagnostic diskette into the floppy drive.
- Power-on the system unit.
- Select Interactive Test menu, then execute Mouse test.
003 - DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTIC PROGRAM? (YES, READ AHEAD. NO, GO TO STEP 011)
- Test right (left) button and check if right (left) button works.
004 - DOES THE MOUSE BUTTON WORK? (YES, READ AHEAD. NO, GO TO STEP 007)
- Test mouse cursor movement.
005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X AND Y COORDINATES CHANGED? (YES, READ AHEAD. NO, GO
TO STEP 006)
- Mouse has no problem.
- End.
006 --
Power-off the system unit.
- Open mouse bottom cover and clean track ball.
- Go to step 002.
007 --
Power-off the system unit.
- Check mouse plug.
008 - ARE THERE ANY BROKEN PINS IN THE MOUSE PLUG? (YES, READ AHEAD. NO, GO TO STEP 010)
- Replace mouse.
009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES, READ AHEAD NO, GO TO STEP 005)
- Replace main board.
- End
010 - HAS THE SAME ERROR SYMPTOM OCCURED MORE THAN ONCE? (YES, READ AHEAD. NO, GO TO STEP 011.)
- Replace mouse.
- End.
011 --
Exit diagnostic program.
- Ensure mouse driver is properly installed.
- Go to step 002.
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Document Category |
Input Devices, Diagnostics | |
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Date Created |
08-01-99 | |
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Last Updated |
08-01-99 | |
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Revision Date |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2136 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
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Reverse Doclinks |