Netfinity 7000 M10 - OS/2 Warp hangs or traps during install

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Service Hints & Tips

Document ID: MCGN-3YLRB7

Netfinity 7000 M10 - OS/2 Warp hangs or traps during install

Applicable to: World-Wide

SYMPTOM:
During the process of trying to install IBM OS/2 Warp, the system will hang or trap.

PROBLEM ISOLATION AIDS:
- The system is a Netfinity 7000 M10 server, Type 8680, all models.

- The system is installing a supported version of OS/2.

- The system's installation of OS/2 has stopped, due to either a System HANG or OS/2 TRAP.

FIX:
On all versions of OS/2 which have not had Fixpak 38 applied, it is necessary to enter System BIOS and select MPS version 1.1 NOT 1.4.

System BIOS is entered by pressing F1 during the memory test after power-up.
- Within System BIOS, there is an option for Advanced Settings.
- Press Enter to view the Advanced Settings.

Within Advanced Settings, there is the option to select the MPS Version.
- Select Version 1.1.
- Press ESC to accept your choice.
- Press ESC to return to the main System BIOS menu.
- Save your Settings.
- Exit the System BIOS.

- The following must be done before OS/2 installation begins: On a separate machine, unpack and copy the OS2LDR file that is supplied with FixPak XR_W038 on disk 16 to the OS/2 WARP Server Installation Diskette for CD-ROM.

NOTE: There are two OS2LDR files on the disk. The larger file is for WARP SMP.

- Install OS/2 Warp SMP and FixPak 38.
- OS/2 ldr will be added to root directory.

After Fixpak 38 or above is applied, MPS may be set back to version 1.4.

SAS KEYWORDS:
PSY2, D/T8680, UNCLASSIFIED, NETFINITY7000, OS/2, WARP SERVER, 8680PROG, HANG, TRAP, MPS1.4, MPS1.1, H164729

Search Keywords

PSY2, D/T8680, UNCLASSIFIED, NETFINITY7000, OS/2, WARP SERVER, 8680PROG, HANG, TRAP, MPS1.4, MPS1.1, H164729

Hint Category

Lock-up/Hang, Retain

Date Created

23-09-98

Last Updated

14-01-99

Revision Date

14-01-2000

Brand

IBM PC Server

Product Family

Netfinity 7000 M10

Machine Type

8680

Model

ALL

TypeModel

Retain Tip (if applicable)

H164729

Reverse Doclinks
and Admin Purposes

Date last altered: A98/09/25

	Search Keywords	PSY2, D/T8680, UNCLASSIFIED, NETFINITY7000, OS/2, WARP SERVER, 8680PROG, HANG, TRAP, MPS1.4, MPS1.1, H164729
	Hint Category	Lock-up/Hang, Retain
	Date Created	23-09-98
	Last Updated	14-01-99
	Revision Date	14-01-2000
	Brand	IBM PC Server
	Product Family	Netfinity 7000 M10
	Machine Type	8680
	Model	ALL
	TypeModel
	Retain Tip (if applicable)	H164729
	Reverse Doclinks and Admin Purposes	Date last altered: A98/09/25