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Service Hints & Tips |
Document ID: CPES-38LD2W |
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IBM PS/2 - Internal processing error during install of OS/2
Applicable to: World-Wide
Symptom:
During the installLation of OS/2 2.00 or 1.3 ON A 95XX, the following error is displayed"The system detected an internal processing error at .....60000, 6000
the system is stopped. record the location number of the error and contact your service representative."
Problem Isolation Aids:
None
Fix:
FOR OS/2 VERSION 2.00:
1. Using another Machine, create a backup copy of the OS/2 installation Diskette and Diskette 1. 2. Using the reference Diskette, from the system you are going to INSTALL OS/2 2.00 on: a. Copy the ABIOS.SYS File from the Reference Diskette to both the installation Diskette and Diskette 1.
b. Copy the *.BIO File from the reference Diskette to both the installation Diskette and Diskette 1.
Note:
If insufficient room exists on the backup copy of the Installation Diskette for the new *.BIO files you may delete the existing (old) *.BIO files from the backup Installation Diskette.
3. Installl OS/2 2.00 using the newly created OS/2 installation Diskette and Diskette 1.
Note:
The new copies of the installation Diskette and Diskette 1 are unique to the system type it was used on.
For OS/2 VERSION 1.3:
1. Using another Machine, create a backup copy of the OS/2 installation Diskette. 2. Using the reference Diskette, from the system you are going to install OS/2 1.3 on: a. Copy the ABIOS.SYS File from the reference Diskette to the installation Diskette. b. Copy the *.BIO File from the reference Diskette to the installation Diskette. 3. Install OS/2 1.3 using the newly created installation Diskette.
Note:
The new Copy of the installation Diskette is unique to the system type it was used on.
OS/2 VERSION 1.3 is not supported on the 9552 700 or 720 Thinkpad Mobile Systems.
Note:
When encountering an Internal Processing Error on a Server 85 and copying the ABIOS.SYS and *.BIO files as identified above, be aware that there are two versions of the 9585. Each version uses a unique reference diskette as identified below. Failure to use the correct diskette may result in TRAP 0002 or time out errors during the subsequent installation of OS/2.
- If you are installing OS/2 on a 9585-0Xx, use the ABIOS.SYS and the *.BIO from the 1.11 reference diskette.
- If you are installing OS/2 on a 9585-0Kx or 9585-0Nx, use the ABIOS.SYS and the *.BIO from the 1.32 reference diskette.
SAS KEYWORDS:
PSY2 PSY2ERR 9585SYSERR SOFTWARE
DEAD ERRORS HANGS PROCESSING
SERVER 85 PS/2 PSY2PROG POST
FAILURE FAILS HANG INSERT
D/T9585 D/T9595 D/T9556 D/T9557
D/T9576 D/T9577 D/T9552
Search Keywords |
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Hint Category |
Retain, OS/2 | |
Date Created |
05-04-94 | |
Last Updated |
01-05-98 | |
Revision Date |
27-04-99 | |
Brand |
IBM PC | |
Product Family |
PS/2 | |
Machine Type |
9556, 9557, 9576, 9577, 9552, 9585 | |
Model |
all | |
TypeModel |
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Retain Tip (if applicable) |
H20850 | |
Reverse Doclinks |