IBM PS/2 - Internal processing error during install of OS/2

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Service Hints & Tips

Document ID: CPES-38LD2W

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IBM PS/2 - Internal processing error during install of OS/2

Applicable to: World-Wide

Symptom:
During the installLation of OS/2 2.00 or 1.3 ON A 95XX, the following error is displayed"The system detected an internal processing error at .....60000, 6000
the system is stopped. record the location number of the error and contact your service representative."

Problem Isolation Aids:
None

Fix:
FOR OS/2 VERSION 2.00:
1. Using another Machine, create a backup copy of the OS/2 installation Diskette and Diskette 1. 2. Using the reference Diskette, from the system you are going to INSTALL OS/2 2.00 on: a. Copy the ABIOS.SYS File from the Reference Diskette to both the installation Diskette and Diskette 1.
b. Copy the *.BIO File from the reference Diskette to both the installation Diskette and Diskette 1.

Note:
If insufficient room exists on the backup copy of the Installation Diskette for the new *.BIO files you may delete the existing (old) *.BIO files from the backup Installation Diskette.

3. Installl OS/2 2.00 using the newly created OS/2 installation Diskette and Diskette 1.

Note:
The new copies of the installation Diskette and Diskette 1 are unique to the system type it was used on.

For OS/2 VERSION 1.3:
1. Using another Machine, create a backup copy of the OS/2 installation Diskette. 2. Using the reference Diskette, from the system you are going to install OS/2 1.3 on: a. Copy the ABIOS.SYS File from the reference Diskette to the installation Diskette. b. Copy the *.BIO File from the reference Diskette to the installation Diskette. 3. Install OS/2 1.3 using the newly created installation Diskette.

Note:
The new Copy of the installation Diskette is unique to the system type it was used on.
OS/2 VERSION 1.3 is not supported on the 9552 700 or 720 Thinkpad Mobile Systems.

Note:
When encountering an Internal Processing Error on a Server 85 and copying the ABIOS.SYS and *.BIO files as identified above, be aware that there are two versions of the 9585. Each version uses a unique reference diskette as identified below. Failure to use the correct diskette may result in TRAP 0002 or time out errors during the subsequent installation of OS/2.

- If you are installing OS/2 on a 9585-0Xx, use the ABIOS.SYS and the *.BIO from the 1.11 reference diskette.
- If you are installing OS/2 on a 9585-0Kx or 9585-0Nx, use the ABIOS.SYS and the *.BIO from the 1.32 reference diskette.

SAS KEYWORDS:
PSY2 PSY2ERR 9585SYSERR SOFTWARE
DEAD ERRORS HANGS PROCESSING
SERVER 85 PS/2 PSY2PROG POST
FAILURE FAILS HANG INSERT
D/T9585 D/T9595 D/T9556 D/T9557
D/T9576 D/T9577 D/T9552

Search Keywords

Hint Category

Retain, OS/2

Date Created

05-04-94

Last Updated

01-05-98

Revision Date

27-04-99

Brand

IBM PC

Product Family

PS/2

Machine Type

9556, 9557, 9576, 9577, 9552, 9585

Model

all

TypeModel

Retain Tip (if applicable)

H20850

Reverse Doclinks
and Admin Purposes

	Search Keywords
	Hint Category	Retain, OS/2
	Date Created	05-04-94
	Last Updated	01-05-98
	Revision Date	27-04-99
	Brand	IBM PC
	Product Family	PS/2
	Machine Type	9556, 9557, 9576, 9577, 9552, 9585
	Model	all
	TypeModel
	Retain Tip (if applicable)	H20850
	Reverse Doclinks and Admin Purposes